Over the course of 10 months I've filed Form 3911 with two different IRS agents. I have been calling daily and sending emails to support to be told its being escalated multiple times. Get your refund status. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, Accelerate the growth of your tax practice. Judging from the number of complaints, I am led to conclude the latter. Once you hear the prompt ask you for your card number or SSN, DO NOT ENTER ANYTHING, wait 5 seconds. Web What tax Company uses civista bank. and any check info on dates cuz theres tracking to it. This is the company's issue and it makes them seem very shady. That not right. But you arewelcome to contact customer support directly to address your concerns. I'm notating the other entities you complained to and will be reaching out to them as well. It's 1-24-23 and I still don't have it. I learned that SBTPG is the parent company of Greendot I believe. Call me to let me know its done its been a whole month! Fixed the issue. All of my money deposited into my account immediately plus the $10 fee. Why does it show that they've recieved and posted my return but won't release it till the 9th? This compensation may affect what and how we communicate Republic Bank or Santa Barbara Tax Products Group offers to you. Ive waited a whole year now for the money that I had worked for. Tax Professional Dashboard. I di NOT like state because they dont take state out of my income. Loans in the amounts of $250, $500, and $1,000 have an Annual Percentage . Funds are disbursed immediately upon IRS or state funding, reaching your bank account in 1-2 business days. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. Taxpayer info. It's also how you'll compete with larger tax businesses. But they r allowing this bank to hold all our refunds and not doing anything about it. Refund Transfer - Give clients a pay-by-refund option and collect tax prep fees from your client's refund. For them to send my refund back to the irs.. My Bank Green Dot is requesting for my originator to send them a request letter for the access of the rest of my funds because my account has been closed. I would appreciate a response, and my money refunded to me. Anybody receive their refund today? After you've learned about median download and upload speeds from Surabaya over the last year, visit the list below to see mobile and fixed broadband . I filed a bbb complaint as well. for 33 years. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). Enrolled Agent since 2008, Intuit Tax Expert since 2011. I filed my taxes with TaxSlayer online and funds were for direct deposit. In order to track your refund, https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund. Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below), Enroll with TPG - complete the enrollment application throughyour tax preparation software or software provider's website, Receive confirmation - TPGwill notify you by email once we have received your information, Complete your setup - follow email instructions from TPG to complete your setupand compliance training. They already had that issue with late stimulus payments last year. How long does it take to get my refund? Desired outcome: This card may be used everywhere Visa debit cards are accepted. I am going try to do a law suit class action against them & I need 20 people. I have 2 tax locations and still no help Jan 2nd. Money owed to Ariel obroen, Got about 6 lol. Separate fees for this service apply. The net proceeds are then disbursed by direct deposit, cashier's check, or . Taxpayer pays a separate fee for this service. I worked for the I.R.S. Powered by METIK Marketing, LLC Checking the status of your 2022 tax refund isn't any different on the TPG website. Press question mark to learn the rest of the keyboard shortcuts. My refund was issued to this "bank" on February 2nd. Did you get yours yet? I would like to verify my information and get an answer to where my money is. There was no indication that Turbo was doing this. 17. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. This complaint was posted by a verified customer. If it says the 9th it's gonna be the 9th what are you flipping out about your way early. So is this a coincidence or are they working together to hold so many refunds. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. They won't help even if they do respond. SOLVED by TurboTax 586 Updated 7 days ago. NEW! All fees above include bank fees, technology/transmitter fee and service bureau fees. Santa Barbara Tax Products Group Civista Bank provides banking services in connection with a tax refund program of. If this is not fixed by tax season I will be filing a lawsuit. Fastest refund possible: Fastest tax refund with e-file and direct deposit; tax refund time frames will vary. Find a tax pro in your area and see the tax-related products they offer. Loans offered in amounts of $250 (where available), $500, or $1,000, 25%, 50%, or 75% of your expected tax refund from $250 - $6,000. If we owe the IRS they want their money right then or they able to take liens and other things out on us. Register to receive personalized email notifications for online tender notices & some other bid related notifications THAT'S $600, 000.00 IT WILL GENERATE FOR THEM $600, 000.00 FREE MONEY SIMPLY BY HODLING OTHER PEOPLES MONEY, IT'S CRUEL BUT IT DOESN'T GET ANY BETTER THAN THAT! DD of 2/9. I am having the same problem with this tax product group. If you used TPG on or after 2022 log in using the same username, password and email address that you used to initially create your login profile. Refund deposited to a GO2bank mobile bank account2, Cashier's check printed and issued from your office, Refund direct deposited to your client's bank account, Availability:Any Wells Fargo bank location3, Cost: $4 or less for checks up to $1,000 and $8 or less for checks greater than $1,000, Availability: Participating Walmart locations4. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. IRS tax refund deposit must be received by 5/31/23. So I can be issued a check. My company name is The Whiz Kidd Fs contact [protected]! If you selected to have your refund deposited on a TaxSlayer Visa Debit Card and the card was either lost or stolen, or you never received it, follow the steps below: Call Green Dot: 866-795-7597. Shipped straight to your door. Must be enrolled in Standard Refund Transfer program to qualify; all discount programs offered through TPG are excluded from this program. I call TPG and was told mine can come anytime today or tomorrow. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. Up to $7,000 available Jan. 2 thru Mar. 546 comments 3 shares. TPG serves consumers nationwide with tax-related financial products and services that provide value, are fairly priced and satisfy consumer need. My money is stuck with green dot with no access. In-season Fast Cash Advance available first day of filing. Completed Indemnity Bond forms for TPG with notary. Enrollment for Refund Advantage and Santa Barbara Tax Products Group are now open for tax year 2022. . 3 Based on cost for post-acknowledgment refund advance. I won't hold my breath but I don't understand how one came and not the other. Taxpayers who have access to a Touch-tone phone may dial 1-800-323-4400 within New Jersey New York Pennsylvania. Compete with large tax offices and attract or retain more clients with a tax time advance. 7 Available to returning clients with 100+ applied Refund Transfers enrolled in our standard Refund Transfer program. All loans have an Annual Percentage Rate (APR) of 35.99%. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (aSanta Barbara bank) who handles TurboTax tax refunds. Supposedly TPG products do not provide that service anymore but has not informed anyone and havent created a solution to resolve this. I need my money ASAP. I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. My 2020 taxes was filed with free tax USA. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. The other one I spoke to hung up on me, I'm not trying to be rude to these people either, it's the questions I'm asking. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. But I dont have patience either. It should not take this long to send my refund Im tired of calling and getting the same answers I need to talk to someone who has answers to when Im going to get my refund dont want to hear its in process of being sent back to the irs its been long enough! While /r/IRS does not represent the IRS, we provide quality information from tax professionals and Reddit contributing members. Enroll in our standard Refund Transfer program and we'll ship a free marketing kit to you.6, Get attention with high-profile materials like flags, banners and oversized posters.6, Personalized postcards addressed to your return clients help you retain more clients.7. Offer clients a larger refund advance at tax time. Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. Offer cash before they can access their refund.4,5 There's no ERO fee* when clients receive their refund and post-ACK advance loan on a GO2bank Visa Debit Card.6, Clients that select the Refund Transfer can now open a GO2bank account and access their refund using a GO2bank Visa Debit Card. You can alsocontact the IRSat 1-800-829-1954 to initiate a refund trace. . *Available with the free Google or Facebook integration. These products allow non-banked taxpayers to take advantage of IRS direct deposit and not wait for the IRS to issue a check, getting them their refund faster. Once you have enrolled you will receive an email with a unique link. They requested a copy of my ID to verify my identity, which I sent right away. FTC filed a case against Turbo Tax just recently. I filed my taxes through TurboTax in January 2022. Access a library of free videos and digital ads you can use for social media, your website, email, and more. Details available include refund information and any fees that were withheld from the refund prior to the check issuance or refund processing. High loan approval rates means you enjoy more happy clients and more positive word of mouth. Web Up to 10 cash back Find out how to check the status of your tax refund in your state. Product Descriptions. Tax returns are prepared and electronically filed by IRS-certified volunteers for qualified individuals or families. New comments cannot be posted and votes cannot be cast. Terms and conditions are subject to change without notice. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. Desired outcome: He got his and I didn't get mine, we filed separately. Enroll in our standard Refund Transfer program and we'll ship a free marketing kit to you. I will seek legal action. Lol. Using a bank account that belongs to another person Learn more. The VITA program is a free tax preparation service for local Santa Barbara County residents who make $67,000 or less a year. When calculating the amount of your loan, the amount of your "expected" tax refund may be affected by any refundable tax credits. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Additional cost for premium marketing materials. Phone:+880 1884-519601 Email: [email protected]. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Fixed the issue. https://ttlc.intuit.com/community/refunds/help/how-do-i-replace-a-lost-or-damaged-tax-refund-check/0 Sooo my refund send to Civista bank on the fourth why havent I still got my refund why is it taking so long and this was from last year tax return. Loan for Tax Refund Lenders Available Loan for tax refund - Get. So I can be issued a check. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You must have an order placed for your tax year 2022 program or be enrolled in Auto-Renew before you can proceed. How does the multi-year website work? Sorry TT but I think you should find a new bank to business with. Calls back to the IRS and then to GreenDot bank, which is what the routing number is assigned to. and FINALLY I discovered this link and the fact TurboTax is aware of the issueand since i'm on the line with support now and asked the support staff member.this issue has NEVER BEEN DISCUSSED with their support staff, they are still being told to give the standard BS that Santa Clara send refunds within 48 hours of being receivedthey got mine 3/16/22 and are still holding it. I want my money in my bank account or in my mail box. 13Separate fees apply for the Marketing Pro service. Questions about prior year tax filings? The IRS processed and funded my refund and somehow my bank returned it. The IRS Has instructed TPG to not release the refund till 2/9. First and last time I ever have the fees taken out. They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. How to check my refund status with IRS; See all 9 articles Checks To login below you must be enrolled for 2021 with an approved software provider. Contact us so one of our agents can assist you. Fingers crossed! 2010-2023 Santa Barbara Tax Products Group, all rights reserved. The way he yelled at me seemed very.. unsettling. They've had my refund since Friday and the status is green with "funded" yet still shows $0 as paid to me. the IRS and through Santa Barbara Tax Products Group. However, we are don't have access to your refund situation. Fees were taken out more than once but no check was EVER mailed. This product is not a loan. Our mission is to provide taxpayers with best-in-class products and to help tax professionals grow their business while at all times holding ourselves accountable to the highest standards. Pre Season Funds available only to prior TPG clients. Mines been funded since Friday also. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. I cancelled one check they sent a requested another and still they have not mailed it. Personalized postcards addressed to your return clients help you retain more clients. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! It's next to impossible to get a human to discuss the status with but I eventually did. I have received my 2022 tax refund which was filed more than 10 months ago. I even checked to see if I was issued a TurboTax Prepaid Visa just in case the funds were somehow deposited there (mind you Ive only EVER elected direct deposit into my own bank accounts) but nope, moneys not there either. Funniest thing is they say they send the funds as soon as they get notification that the money is coming. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. How are fees paid? When it's time to file, have your tax refund direct deposited with Credit Karma Money, and you could . Select State Skip quiz Retake Quiz. Materials available while supplies last. Up to $175,000available to qualified tax pros.11. what was the 117.00 they charged you for? Santa Barbara TPG is integrated with industry leading tax software providers. Usually pay up front but didnt want to go over my weekly budget as Im really pinching pennies these days hoping the housing market crashes soon. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. The funds normally arrive in your bank account the next business day (weekends, Federal Holidays excluded). Still waiting since June 2020 for substantial refund. Santa Barbara offers your clients an opportunity to receive their Federal and State tax refund proceeds in 7-15 days or less. doesn't seem right that they can't just charge a person and have not description or purpose for that charge. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, Our fee is withheld from your client's refund amount so there's no cost to you, Once we receive your client's refund your tax preparation fees are deposited directly into your bank account. * Automated reminders save you time and help you avoid no-shows. 3 Based on cost for post-acknowledgment refund advance. TPG is holding to accrue interest. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. Claim it and get a lot of features. The current fee is $10 per check. On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. 5Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. This comment was posted by a verified customer. Ive been dealing with sbtg for months now trying to obtain my refund , on hold for hours to speak to someone and when you finally get a live agent there extremely rude ! 2 AutoCollect is an optional service provided by Santa Barbara Tax Products Group, LLC. It is a perfect option for new tax preparation businesses. Your client's tax preparation fees are deducted from the refund proceeds so that your client does not have to pay out-of-pocket. Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. I filed a complaint with the IRS and they traced my funds but nobody has responded to the request sent by the Office of the Controller of the Currency who I also reached out to. Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card.2. Offer and terms subject to change at any time without prior notice. Once you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa . TPG is facilitating collections that are being made directly through EROs. Find yours below and contact them to enroll with TPG. The IRS should be doing something about this . Did you find a solution to your issue? Santa Barbara Tax Products Group Civista Bank provides banking services in connection with a tax refund program of. Available to new and existing TPG clients starting in November.11, Get an advance on your tax preparation fees so you get paid in days, not weeks. 4 Customer must obtain a Refund Transfer (separate fees apply). See how Fast Cash Advance has helped other tax pros. Offer and terms subject to change at any time without prior notice. About Santa Barbara Tax Products Group . Fees and limitations apply. Get setup in 4 steps. 10 Advance is subject to approval. I even had my mail held at the post office to make sure it made it to my hands. . Ask your preparer about other IRS e-file options, some of which are provided at no additional cost. Desired outcome: I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued.