HAVE FUN!! Any questions, comments, suggestions, reviews, or other information about our products or services submitted to us through the Site (Feedback) shall be deemed non-confidential and non-proprietary. Cancellations can only be made by phone. WebHello! Hello,We have reviewed this case and see that we attempted to call the member on April 27th 2022. ZUMBA DOES NOT RECOMMEND OR ENDORSE ANY SPECIFIC PHYSICIANS, PRODUCTS, PROCEDURES, OPINIONS OR OTHER INFORMATION THAT MAY BE MENTIONED ON THE SITE, INCLUDING IN ANY MATERIALS. These are limitations of Apple. Press question mark to learn the rest of the keyboard shortcuts. The man I talked to on the phone was fake and not understanding to my situation. I am unable to cancel automatic withdrawals by Zumba Fitness. Marian Ayad. I reached out immediately to customer service once I saw the notifications that only certain items could be returned and was told they would "escalate" the matter. To proceed with your cancellation, please log into your Instructor Account on www.zumba.com. With the app, you can: Access your Training Language. This allows you to play the video without being interrupted by pause or loading at all times. Of course it is in their fine print, but it's shady if you ask me. Web1. The Zumba Fitness website says that subscriptions can only be canceled by phone, not online, but they do not answer the phone. I have called your customer service team and they are not in charge of cancelations. Zumba. Click on the cloud to download it onto your phone. Come join me, I guarantee you will have a blast! It's now going on yet another 5 days. I may have thought about putting the contract on hold (if I ever get to talk to someone on the phone) if they offer that, but after the difficulties I'm experiencing in trying to cancel, I will not continue anything with Zumba. WebHow do I cancel my Zumba instructor membership? Our Copyright Agent for notice of claims of copyright infringement can be reached as follows: Global Intellectual Property Counsel, 800 Silks Run, Suite 2310, Hallandale, FL 33009, (954) 925-3755, email: ip@zumba.com. I then sent a response back (copy attached). I've been a ZIN Member since DEC 2019. Customer Reviews are not used in the calculation of BBB Rating. Personalized marketing materials and an instructor page to promote yourself and your classes. In that regard, you agree that you must evaluate, and bear all risks associated with, the use of any Feedback, that you may not rely on said Feedback, and that under no circumstances will we be liable in any way for any Feedback or for any loss or damage of any kind incurred as a result of the use of any Feedback posted, emailed or otherwise made available. Licenses. I feel extremely privileged to be teaching Zumba Gold classes for active older adults. See what it says next to Kind. If it says Protected, this song cannot be played on the ZIN Play app because there are special restrictions around this song. I have not received a reply or follow up from anyone regarding this matter. The music that you have access to is from the moment you became *** member. I'm Rayne Rivera, and I live in East Windsor, NJ. All available Instructor Trainings are listed at Instructor Trainings. IF YOU HAVE OR SUSPECT THAT YOU HAVE A MEDICAL PROBLEM OR CONDITION, PLEASE CONTACT A QUALIFIED HEALTH CARE PROFESSIONAL IMMEDIATELY. Cairo, Al Qahirah. Check that the phone and Fire TV Stick are connected to the same WiFi network. Beyond that there is no further compensation for this customer. Any third party domain names, URLs, trademarks or logos appearing on the Site or in the Content are the sole property of their respective owners. Press J to jump to the feed. Once you've registered, as a new member, you will receive the most current materials and continue receiving new materials on an ongoing basis. WebThis date is reset if you let your ZIN payments lapse for more than 2 months, or if you ever cancel your ZIN membership. having said that, I accept the refund from may to October 2022. I've been a ZIN Member since DEC 2021 and I absolutely love teaching Zumba classes. The member will receive an email confirmation within 5-7 business days. The Zumba Instructor Network is a monthly membership program created to give you ongoing support and tools for success. I have documented email requests and responses from Zumba. Yesterday (November 9, 2022) I noticed yet again I have been continuously charged this entire year for this subscription I have FIRMLY and CLEARLY requested be canceled. On 6/6/2022 I placed an order on the zumba.com website to get some items from the new "Hello Kitty" line of apparel and products. How do we find the Odds Maker in Trade-Ideas Pro? 6528 4th street 87107. Why is there a song on my phone that is greyed out? It is important to keep your ZIN Membership payments in good standing so you do not lose your ZIN Member Since Date and can get all the tenure perks of the ZINversary Recognition Program. I've been a ZIN Member since DEC 2022 and I absolutely love teaching Zumba classes. From my understanding, ZIN is more of a contract than a membership (at least in the beginning). Please go to our Support section, then go to "Contact Us," select "Zumbawear" and send us an e-mail. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Your education doesn't end after your Zumba Basic 1 training. Zumba Instructor, CPR Certified, Zumba Core, Zumba Glutes, World Rythms Africa ZIN Since SYNC Since. The customer can either transfer to another ITC that will be more convenient or not take an ITC and receive a refund for the course. WebFor matters related to the Europe Shop, you may contact us via the phone numbers or form above, or you may email us at support@zumba.com. iCloud - Your song may not be downloaded from your iCloud. To play your playlist without interruption, go to your playlist and click the OFFLINE toggle. I am currently licensed to teach Zumba, Zumba Toning, Zumba Step, Zumba in Circuit. Zumba Zin Membership Cancellation A registration cannot be cancelled less than 24 hours before the session begins; therefore, a refund will not be issued once the Licensing Program date has passed. BY ACCEPTING THE TERMS, YOU WAIVE AND HOLD HARMLESS ZUMBA FITNESS, LLC FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY MEMBER OF ZUMBA FITNESS, LLC DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF ANY INVESTIGATIONS. By making a Submission, you grant, and represent and warrant that you have the right to grant, Zumba, its affiliated entities, vendors and licensees a nonexclusive, royalty-free, worldwide, perpetual, transferable, irrevocable, and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, perform and display any Submission, as well as your name, Instagram, Twitter, or Vine handle, Facebook ID, profile picture, image, likeness, comments, posts, statements or other information, in any manner, and in any and all distribution channels, venues, forms, media, or technology, whether now known or hereafter developed, alone or as part of other works, without further notice or any compensation to you. Hello? Go to the FILE tab and see what it says next to KIND. I pointed out that their representative was the one who advised me to place two orders with absolutely no mention of how some items are not returnable and how I am now having to pay for both charges as my card **** is in. This is why we give you a 2 month grace period if your payment fails before resetting your ZIN Member Since Date. I've been a ZIN Member since Jul 2021 and I absolutely love teaching Zumba classes. Membership FAQ > Membership Frequently AskedQuestions > Can my live-in boyfriend/girlfriend be cov. The registered address of Zumba Can I request past ZIN volumes or mega mix CDs? 9:00 am - 5:00 pm PDT. With that said as a courtesy, we will refund the charges from May - October. Some portions of the Site may be subject to additional terms that will be available for your review prior to accessing these portions of the Site. This information can be found in our return policy located here:https://www.zumba.com/en-**/support/policy/return-multiple. Link will be emailed prior to the training*. WebAnswer: Annual and weekly memberships need not be cancelled because they will expire when their time period elapses. Its a judgement free zone to let loose and dance away all your In the event that the registrant's ZIN Account is not in good standing at the time of the event (August 10 -August 13, 2023), the Convention Registration will be canceled and you will not receive a refund. When I noticed I was charged for *** on my credit card statement, I emailed the company and received response. You're able to customize your favorite tracks by adding sound effects and trimming the length you can even add a water break! Categories. Why is there a CLOUD icon next to my Apple Music song? Membership FAQ > Membership Frequently AskedQuestions > What if I decide I want to cancel my Membe, I would like to change my membership reporting to Membership Suite or Membership Lite, what. I purchased a Zumba instructor training module (I don't recall date of purchase but it was sometime in 2021- not really relevant to the complaint). The Site may include the opinions, statements and other content of third parties. WebSubmit Cancel. WebZumba. THE SITE, INCLUDING THE MATERIAL AND ANY RELATED SERVICES OR INFORMATION, DOES NOT CONSTITUTE THE PRACTICE OF ANY MEDICAL, NURSING OR OTHER PROFESSIONAL HEALTH CARE ADVICE, DIAGNOSIS OR TREATMENT. Click on the 3 dots next to the song, and click on Song Info. Therefore, they should not have had access to this content to begin with. WebCancellation Fee Until March 23, 2023: $0.00 Cancellation Fee from March 23 to May 15, 2023: $250.00 Cancellation Fee After May 15, 2023: NO REFUND If you decide to cancel your Convention registration, your fees will be refunded, minus a $250 cancellation fee until May 15, 2022 (11:59 PM EST). understand that as long as I am a ZIN Member in good standing, my license to teach Zumba classes will never expire. and the only response I received was an automated one (copy attached). In order to check the song permissions, you need to open iTunes on your computer (not phone), and select the song. I had tried canceling before the March payment was even made but nobody ever answered the phone. Therefore, your original ZIN Member Since Date CANNOT be reset. You also acknowledge and understand that, with respect to any Dispute: YOU ARE GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT INVOLVING ANY DISPUTE. You may also terminate this Agreement at any time by ceasing to use the Site. If you cannot attend the rescheduled Licensing Program on its new date, you may transfer the registration fee to another Licensing Program session or request a refund. Users are solely responsible for compliance with all the laws of their jurisdictions. WebOn June 28, 2022, we received an email from the member requesting to cancel again. WebCanceling or Freezing ZIN membership. The reason is simple: Every class feels like a party! DONT SIGN UP Canceling is impossible. In the event you change or deactivate your mobile telephone number, you agree promptly to update your mobile subscription account information to ensure that the messages Zumba intends to send to you are not sent to another person who acquires your former mobile telephone number. English. Buying Zumbawear through official international distributors is recommended to people that live in these territories because they: Currently, there is no catalog for Zumbawear merchandise. Checkout the ZIN Glossary for a breakdown of frequently used Zumba terminology. Sincerely, *******************************. I'm Carla F Guerrero ruiz, and I live in Dix Hills, NY. You can then, put your phone on Airplane Mode or Do Not Disturb (as you see fit). I am currently licensed to teach Zumba, Zumba Gold. Come join me, I guarantee you will have a blast! Music and content integrated from iTunes or other music device will be available indefinitely, as long as you are a member in good standing. In the event a person cancels or fails to renew his/her ZIN Membership and/or STRONG Nation SYNC Network Membership, or, if such membership lapses ZIN is a must for all instructors! Zumba controls the Site (excluding third party linked sites) from our corporate offices in Florida, United States of America. * Location. In addition to your name and contact information, you may be required to submit a valid credit card number, billing address, and related billing information in connection with your account. I'm Ashley Dunworth, and I live in Rio Rancho, NM. 117 total complaints in the last 3 years. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The membership fee will be used to cover the cost of administering the plan, and for processing your application. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . Will the songs and videos I designate as Favorites on ZIN Now appear as a Favorite in the ZIN Play App? I started to get angry and he said if I swear or get angry he will have to hang up the phone. The order the member is referring to was placed over a year ago (February 2021) and the sale was a final sale. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . You can add music to a playlist that is offline if you have internet connection. With You may not otherwise copy, reproduce, distribute, publicly display, sell, create derivative works from, decompile, reverse engineer, disassemble, or otherwise exploit any Content, code, data or materials on the Site including, but not limited to, any music, videos, or photographs. I get to get my dance on while helping others pursue a healthy, happy, active lifestyle. BBB Business Profiles are subject to change at any time. Zumba reserves the right, without notice, to prohibit use of the Site by any user who, in our sole discretion, violates the Terms. Click on the 3 dots next to the song you cannot access. 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