Lines are open 24 hours a day, 365 days a year. With Voice ID you can be more confident than ever that your banking details are secure. See how we can help. You can still use our online and mobile banking … UK: 0370 600 0459 (24 hours) While a password can be written down or guessed by fraudsters, nobody can copy your voiceprint. ... Royal Bank of Scotland Royal Bank of Scotland Personal Banking. We store a digital representation of your voice that only works with our system. It can’t be used to gain access to any other system, and no one can use it to make a copy of your voice. By staying safe, simple and smart, we help our customers succeed in the UK and beyond. Your voiceprint is not a recording, or something that can be stolen. The app is the fastest way to check your balance and recent transactions. Calls may be recorded. The app is the fastest way to view your Direct Debit details and cancel them. Customers with hearing and speech impairments can contact us … If you have any query, question or concern, please call at the below phone numbers to … If you need to notify us of any changes in circumstances such as a bereavement, or if you're struggling financially, please get in touch with us. Questions about your Royal Bank mortgage: General questions about personal loans (Monday to Friday 8am-8pm, Saturdays & Bank Holidays 9am-3pm). Read our stories to learn how we're building a more sustainable bank. You can unenroll at any time by speaking to our telephone banking team – but remember, Voice ID makes banking with us easier and more secure. If you think your card has been stolen, or if someone might have access to your card’s PIN, please tell us straight away. Opening times may vary on bank holidays. • Get Cash allows you to withdraw up to £130 every 24 hours at any Royal Bank of Scotland (in Scotland), NatWest or Tesco ATM, as long as it’s within your daily withdrawal limit. Your voiceprint will be stored securely alongside your existing account information. Registration number 202810. Voice ID is available to telephone banking customers aged 18 and over. Help with registering for digital banking. Lines are open 24 hours a day, 7 days a week. Repeat this process for any other user you want to change the telephone number for. App available on compatible iOS and Android devices with a UK or international mobile number from specific countries. These are the same details as you use to log in to Digital Banking. Recently we’ve changed the way we display your accounts and balances in Digital Banking … RBS Business Customers Contact Numbers / Phone Numbers. Our Support Centre is here to help if you have forgotten these details. Also, please note that calls may be recorded for training and monitoring purposes, Help with registering for digital banking, Manage and keep track of your finances 24/7 with Digital Banking, Check your balance and make transfers and payments, all from the palm of your hand, See the other ways to manage your money with us, lost or damaged and order a new one online. You will need your customer number, PIN and password when you call (these are the same as Digital Banking). The free alternative or geographic telephone number to call Royal Bank of Scotland (RBS) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Monday to Thursday 8am-8pm, Friday 8am-6pm (except bank holidays) and Saturday 9am-4pm. Voice ID is a new security feature for Telephone Banking customers. You can find the number in either the letter or email we sent, or from one of our colleagues in branch. Our Contact Us page has all the phone numbers you need to get help. Please visit our security centre to find out more about reporting fraud. You can now report cards  lost or damaged and order a new one online. You'll now see the details of the user, scroll down to the telephone number fields and update accordingly. On Account Summary page, you can see your balance on an account card. Send money quickly and securely with the app. For general enquiries about your personal banking, please call our team on: 03457 24 24 24 (Overseas + 44 131 549 8888) (Minicom 0800 404 6160). If you’re in financial difficulty or need help with your finances please visit Struggling Financially. Telephone Banking and general enquiries for personal accounts. It’s made up of over a hundred different characteristics representing your voice – in fact it’s even more unique than your fingerprint. Download the Royal Bank app from your phone or tablet's app store by using the buttons below. Business customers. The cost of your call will depend on what phone line you're using. Open the app and follow the step by step instructions. Call us on 03457 242 424 (Overseas: 0131 549 8888, Relay UK: 18001 03457 242 424). Yes. Using your voice to access Telephone Banking is the most secure way to protect your account. Everything you need to know about your data can be found in our Privacy policy. Find out how we help with employing staff, business planning and ways to borrow for business. You can find more information regarding your existing policy on our Manage your life insurance page. The Royal Bank of Scotland treats their business customers at the highest level with best satisfaction. If you’ve had a message from us, please call us back as soon as you can: If we don’t hear from you, we might contact you by post and ask you to get in touch with us. Who we are. See our call charge information page. Find ⏰ opening times for RBS The Royal Bank of Scotland WIGAN in 38 Market Place, Wigan, Greater Manchester, WN1 1PJ and check other details as well, such as: ☎️ phone number… It's only available through the app. Ian Rankin reveals he partied with Fred Goodwin at RBS HQ after doomed takeover deal which led to its collapse It was the notorious deal that brought the Royal Bank of Scotland to its knees. For general enquiries about your personal banking, please call our team on: 03457 24 24 24 (Overseas + 44 131 549 8888) (Minicom 0800 404 6160) Please have your customer number and PIN … Telephone Banking, Digital Banking and mobile app available to customers aged 11+ with a Royal Bank of Scotland account. Yes. Register today! You'll need your Telephone Banking security details. If calling from outside the UK: +44 118 373 2181. Unfortunately, this team will not be able to assist you with any other banking queries. You must have at least £10 available in your account. Having a cold or sore throat doesn’t change the way speech is generated so we will still be able to verify you. Minicom: 0800 917 0526. How can Royal Bank of Scotland help you? For mobile payments, you must be aged 16 or over and there is a maximum of 5 payments totaling £1,000 per day for paying someone new. If you don't have a mobile phone or tablet device, you can visit our Support Centre to register for Telephone Banking instead. If you're unsure who this is, please contact your relationship team, and they'll point you in the right direction. You should have your Customer Number, PIN and password ready. You can find more information regarding your existing policy on our Manage your home insurance page. If you have third party access or power of attorney on an account of someone you care for, you can use Voice ID to be verified. If you’re not already a RBS Telephone Banking customer, register today by calling 03457 222 345. 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