Standard Chartered rachte plus de 2,7 millions d'actions ordinaires. For this question, your interviewer will be looking to get a solid judgement of your honesty and integrity if you should make a mistake with a customer by having you talk about a time you had to do this in the past. If hired for this role, I know that I will be relied upon to use open and honest communication skills, time management skills and to take a empathetic and personalized approach with each client and I can definitely be relied upon to do that. While being open and honest in your experiences, try to highlight your ability to use fair judgement in writing performance appraisals and highlight any technologies that you've used to help manage the performance of your team. Then, really try to reflect on what you did that made it possible to make the best of the situation. You want to answer the behavioral questions on HireVue through the lens of those values. At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. When you work in teams what role do you typically assume. ", "In my current role with XYZ Bank, my workdays are spent at a very busy metro area branch where I am running on my feet all day long. ", "My first step in a decision making process to delegate work is to evaluate the task at hand for consideration. ", "Just a few months ago, my manager asked me to write a letter to a client that outlined a mistake that had happened with her account over the course of a year. Candidates are asked to participate in a half-day of activities and interviews at one of the companys main offices. I currently do administrative work in the insurance industry and this online system has been a wonderful addition to our team to replace the use of spreadsheets and email to house our information. In my current role, I approached my manager last year about reconfiguring our customer lobby area to accommodate more customers while also being handicap accessible. By Richard McMunn of:https://passmyinterview.com/pre-recorded-video-interview/#videintervie. Any time that I notice his work slacking, an in-depth check in conversation with him often helps him get back on task and in a much happier mood on the job.". With any supervisor I've had in the past, I've always appreciated an open door policy as staff on the front lines of the business are able to best see that need for small or large changes. The banking industry thrives on team players with communication and listening skills who can help build internal and customer relations with individuals of diverse backgrounds. The purpose of these video or one-way interviews is to save everyone time. I would have one-on-one conversations with everyone during my first week and would take the time to read prior performance evaluations. Talk us through a time you worked with other people to achieve a shared goal.What were some challenges working with them? JOB SUMMARY To support the Bank's Financial Crime Compliance Americas division (FCC) in ensuring that the business in the US operates in accordance with all legal and regulatory requirements and al This button displays the currently selected search type. As a Teller with Standard Chartered, solid data entry skills will help ensure that you are able to handle customers in a timely manner while also ensuring accuracy with each transaction that you process. Never forget how amazing you are. Standard Chartered Group head Peter Sands emphasized the importance of Korea in the British banking group's global strategy, brushing off speculation that it will downsize its business here as the . The purpose of this page is to help you prepare for your job interview. Then, youll get around 30 seconds to prepare your answer and around two minutes to answer. Lighting is absolutely key. After I have a comfortable handle on my team, my next goal would be to divide up work in the best way possible that gets people working to their strengths. Similar to what I'm doing now, I think the hustle and bustle of the bank lobby would require this same ability to jump from task to task with ease and I'm confident in my ability to do so. MT. To prove to your interviewer that you will be flexible and able to handle all of the given tasks in a workday, talk about a previous job that required these exact skills. Throughout my career as a manager, I've had to have many difficult conversations with staff that were put on performance improvement plans based on their annual reviews and am comfortable having these conversations in a professional, yet personal manner.". Many applicants have told us this gives them anxiety since there is no way to know if your answers were solid or could be improved. HireVue interviews can be very stressful for applicants since there is no live interviewer asking questions. I take the approach of using a fact and documented based approach with my staff rather than personal opinion. ", "A tailored approach in customer is really easy when you listen, listen and then listen some more. "In my current role in Customer Service with Metropolis' largest automotive dealership, I frequently get asked questions that our sales, finance and service staff have to give the final stamp of approval on in answering customers questions. Integrity is best displayed through honesty and consistent moral values. If you have done this before, you can just use the previous game result. If you look at the second row, this rule is very much in order. The form will ask the basics like work experience and education. You don't have to travel to an office for an in-person interview if the Standard Chartered hiring manager has already made up their mind on another applicant. So, here are. Open your curtains to let in lots of natural light or turn on lights to brighten up the environment. Asked 4 questions, each have 3 mins preparation and 2 mins to answer, given 1 re-record opportunity each in case of technical issues. Around 90% of the multinational bank's profits come from Asia and Africa, which many analysts praised as a key reason for a potential takeover. After online assessments(x2), there was 1 digital interview. And the hiring manager doesnt have to sit through an interview with someone that clearly isnt interested in the job. Do I need a finance or business-related degree? Any insights would be helpful. Vagas Pessoas Aprendizagem Fechar Fechar. Meet Anson Suen - CEO and co-founder of FundPark in Hong Kong. The online assessments include a personality test and two aptitude tests. The group exercise provides five to ten candidates with a report that must be discussed. Learn Good to share the details. Video interview taken for 30 minutes. One night, as I was laying in bed, I realized that I had made an error in entering figures into a wrong column in the program that the CPA was using. Being new on the job, I didn't speak up or Rquestion her right away. Standard Chartered va racheter . Being detail oriented and thorough are two of my greatest skill sets. Even though you might be at home, dress as if you were at an in-person interview. It was a great learning experience for me and the entire organization. Standard Chartered Bank overall rating is based on 3.6k company reviews, including all brands and wholly owned subsidiaries. I think that my approach to communication with my customers helps brighten their day and I'd look forward to bringing that same style here.". On a personal level, the things I wish to achieve in my life. In these situations, I have a great amount of knowledge where I can prepare the customer for speaking with the right person while also ensuring them that the sales, finance or service staff will provide the final answer. Cookie Notice Why this position? If hired here at Standard Chartered, I think this skill would be essential in helping me work with each customer in an accurate and efficient manner throughout each day.". Some days these deposits are very large. 01/03. Privacy Policy. At the beginning of each shift, I was responsible to counting my starting till to verify the amount matched our standard for starting tills. MT. Through the initial weeks of trialing this, sales numbers for the products each week more than doubled prior weeks when not on display.". With not having the confines of a chain outlet, he let me lead a team of individuals to implement the change in the store. I feel secure in my ability to think and act quickly while I'm working in ABC position for Standard Chartered. I always block time on my calendar to take the time needed to focus on putting detail to paper and don't rush through it because feedback is so important to improving the performance of my entire team. Recently, I approached my supervisor with a great new idea that would help boost customer sales in our retail store. For any bank the kind of work which happens at the back end (apart from branches) you would be amazed. The questions asked will be mostly behavioral ones, so make sure you are brushed up on how to answer those. The candidate is asked to respond to emails in a manner that relevantly addresses the questions and makes the task at hand clear for all parties. The overall experience is positive, however, and the company is known for being a great place to work. Right now, I serve as the trainer that works with new tellers for three of our branches. Additionally, the tests serve Standard Chartered in minimizing the candidate pool. Position: Development Engineer at Standard Chartered Bank Location: Chennai/Bangalore Date: January, 2023 Round-1: Pymetrics Game Assessment It was based on various games, just watch a video on youtube and you are good to go. Rehan Shaikh, Chief Executive Officer, of Standard Chartered Bank (Pakistan) Limited said, "Our newly launched Internship Programme for differently-abled persons is a key milestone in our efforts to provide them with equal access and opportunity to participate in economic activities and realize their full potential. A few months ago, I had finished ringing up a customers large order and taking her payment. As you answer this question, highlight your ability to learn and know the entire catalog of financial products you would have at your disposal and then switch to your sales skills mode where you talk about tailoring packages to each individual based on their needs. Buy us a coffee: https://geni.us/buyusacoffee Dont give up. Keep your head up. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. I believe that my background in sales will help me to match the great products here at Standard Chartered with each individual's needs because I've done this in both the automotive sales industry and the food industry.". I will achieve this through continued education and leadership training while also proving my value to you through my everyday work ethic.". Being in a very volatile and high turnover industry right now, evaluating my staff on tangible factors is very important. This was an elimination round and you get the link of next round only if . My manager was very impressed and sent it to the client following a personal phone call to her.". These questions are asked purely for the purposes of furthering those aims and creating a diverse and inclusive working environment. This interview is similar to a case study. It is an 8-year-old organization and specializes in stock audit/internal audit/due diligence audit of banks' corporate clients. I'll use a calculator when necessary, and ask for help if I am unsure of my own accuracy.". Had to present my screen and code. The form will ask the basics like work experience and education. Try to keep it relevant and relatable to the position. The HireVue algorithm uses machine learning to analyse data in the interview and predict future job performance. People viewing your answers appreciate the professionalism of someone that took the time to think about this issue and record using appropriate clothing. "From an early age working on computers, I have pretty great word processing skills. I applied through a staffing agency. The end outcome was the clients account showing more money than actually existed. You, as a customer service professional, are likely used to doing this so in your example, be sure to think about a time where your going above and beyond the call of duty really impacted the overall customer experience. Standard Chartered Interview Experience | On-Campus Internship NIT Jalandhar 6. The practice tests simulate the testing environment by providing similar questions and using identical time constraints. Last year, a touring manager for a musician contacted me regarding and upcoming stay for the musician. Associate Manger - Sanctions Screening. With a simple phone call, my colleague was able to track the item down from the supplier and have it coordinated to ship directly. When I learned the system two years ago, I was very quick to pickup and master the system. Standard Chartered Bank Overview website www.sc.com headquarters London, England (UK) size London, England (UK) founded 10000+ employees type Public Company industry Banking revenue 500+ billion (INR)/YR competitors Unknown Standard Chartered Bank (SCB Bank) Interview Questions: The most important part of preparing for an interview is practice. If hired for this role, my immediate goal upon starting would be to get to know my team very well. When expanded it provides a list of search options that will switch the search inputs to match the current selection. ight away, I cut her off and told her that I didn't want to hear her talk bad about any of our coworkers. They were designed to be difficult and cause lots of stress to those who take them underprepared. Standard Chartered Bank Interview Process The interview process at Standard Chartered Bank is long and difficult. Candidates are given thirty seconds to read and think of an answer to a question. What did you learn from that experience that you'll be able to bring the team here at Standard Chartered? One on one assessment - with head of business/function Interview Questions 1. Rather, I chose to get to know the remainder of my team to truly realize how toxic her talk was. The answer choices range from least likely to most likely. As you answer this question, be sure to talk about the ways that you get to know your customers to best work with them. Prior to him leaving, his manager reached out to thank me for the great service!". The number of questions varies, so be ready to answer anything from 2 to 5 questions. With that in mind, the customer then has a much better chance of becoming a life-long customer at Standard Chartered.". I interviewed at Standard Chartered Bank (Minna) in Jan 2023. Whether I am typing an email or handling cash, I always check my work twice and sometimes even ask a co-worker to review it first. This question is allowing your interviewer to gain insight into your knowledge of sound financial savings philosophies so be sure to talk about important aspects of a customer's finances that can impact their ability to save. Some time ago, Standard Chartered changed its hiring procedures to include something called a HireVue interview. Over time, I've become very proficient at counting cash and using our Accubanker money counting machine. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. Preparing for the online assessments is one of the most important steps you could take toward success during your interviews with Standard Chartered. Provides five to ten candidates with a great new idea that would help boost customer sales in retail... Ask for help if I am unsure of my own accuracy. `` retail store at. 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