I am having trouble logging in and cannot retrieve my password using the forgotten password facility? No, you may only request a refund on your Refundable tickets if your circumstances meet the list of approved reasons. I have received a Gift Voucher for a particular event, how do I redeem this through Ticketek? Babes in Arms Policy: Infants under 12 months are admitted free but must be seated on a carer's lap for the duration of the concert and not occupy their own seat. How totally useless. Going to an event with a social club, company, school, family or friends? Sweet, cheers. Platinum. How can I get Ticketek to sell tickets to my event? To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. If you're not signed in already, you'll be asked to sign in (or register) now. If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). Children aged 3 and under as at 1 January 2023 are entitled to enter the ground at no charge; however they must not occupy a seat. Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. Am trying to purchase 3 Tickets for Mary Poppins the Musical using AFTERPAY and the Ticketek msge read unable to process so cant proceed, check details and try again later. What are the terms of concession tickets? *2023 Full Court Reserve and Cheer Squad members do not need to redeem a member ticket via Ticketek in 2023. ProductReview.com.au has affiliate partnerships. Just enter the unique Voucher ID on each voucher until you reach the value of your purchase price. This may vary slightly depending on which delivery method you choose. Please call: 131 246 (Monday - Saturday, 9am - 5pm). Change My Location
If you have special seating requirements such as wheelchair access, hearing difficulties or you require companion seating please contact us on 0800 686 677. As seating arrangements may change without notice, the Venue Maps should be used as a guide only. What is the age limit for a child ticket and are these available in all price categories? This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. No, for the first release, the app will only be an iPhone app. In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly. Gift Vouchers can be purchased for specific events when available. In providing these services, Ticketek owns and operates . Children aged 4-14 as at 1 January 2023 are eligible to purchase a concession ticket. It's nearly $400 worth of tickets.They advised not to keep emailing but there is no phone contact either.The show is in 2 weeks time.I dont know what to do. Group discounts may be offered but do not apply to all events. Can I request a refund if I change my mind about attending the event? You will need to be signed in to make a purchase tickets online, so sign up to My Ticketek and reap the extra benefits membership brings it's FREE! %
However, children under the age of 16 years are unable to redeem without an adult member within the same ticket redemption order. details of the event including: name, date, time and venue. Im 28 this year. Customers in New Zealand can purchase tickets by calling the Ticketek New Zealand Call Centre on 0800 842 538 and ask for . Locate your ticket by the Ticketek Logo and event name and tap on the event pass to view. Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). The Box Office is open Tuesday's from 12pm-4pm. You will need to provide some form of ID if you are requesting tickets be reissued, so that staff can access your Ticketek account details. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of agencies and box offices for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the agency or box office name to read see more information about that agency or box office. Once you have logged in, update your information. 2. Some events have more than one price type. This is the ultimate Grand Final week event featuring NRL legends such as Greg Inglis, Luke Lewis, Danny Buderus and retiring players from both 2021 and . No - Most venues have only a small slot in the turnstile where the ticket or mobile phone is inserted to be scanned. If you have not recieved your tickets yet, please check the contact details you chose for delivery on your order and contact Ticketek via phone on 0800 842 538 or fill out their customer service form here. Choose an event below and then click the BUY TICKETS button. The Website Terms of Use and the Ticketek Australia Privacy Policy are incorporated into these Terms and Conditions. - Membership Services Office at the Club. Venue/City Box Office - collect tickets when you arrive in New Zealand. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to the Seller and Ticketek to use your image, likeness and voice obtained at the event in all media throughout the world for any purpose and without any compensation. Invitee B starts purchasing two seats from hold. What are the terms of General Admission (GA)? Family . Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. We will be in contact with you within two business days of receipt of this information. All children regardless of age must be allocated a ticket to attend. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller). The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions.
Yes, if you don't log in you will see a selection of national events. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. If you find yourself at the venue and unable to access your ticket on your mobile phone, please visit the Box Office and they will be able to help you. Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. 1) 1x VIP Ticket
Umbrellas must not be raised during play. What are the accepted concession cards? stream
Buy and sell tickets online for concerts, sports, theater, family and other events near you from Ticketmaster. 2) Post-show meet & greet with conductor Jessica Gethin and members of Disney 100: The Concert cast
Accessible Booking and Customer ServicePatrons with accessible booking requirements and additional service assistance requirements can contact the relevant ticket agent as outlined: TicketmasterFor accessible booking needs please visit the following Ticketmaster page for information here. Why does the app ask to use your current location the first time it's opened? . The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. The term including when used in these Terms and Conditions is not a term of limitation. I finally got mine resolved by deleting the mobile ticketek app and reloading it, I was then able to share my tickets with my family. With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. Don't worry though, until you finalise your purchase the value will remain on your voucher. Please note, all 2020 membership . Please note that the Payment Details page is not accessible from the mobile site or mobile apps. Featuring hit songs from Cinderella, The Lion King, Moana, Encanto and many more, join us as original Disney film footage is projected live on the big screen. A child under the age of 3 is considered a lap child. No, Ticketek Gift Vouchers are not reloadable. endobj
Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. I have sent 3 emails asking if there is anything they can do so I don't have to waste my time going to the Adelaide oval and back.
Do I need to be logged in to see 'My Events' and if so how do I know? endobj
$65.00. Ticketek recommends that you select Registered Mail for these events where available. Australia ticketek.com.au Joined June 2009. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. If you purchased more than one ticket, make sure you print out and bring along each separate ezyTicket PDF to the event. WHAT YOU NEED TO KNOW. For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. I have brought tickets and all three were on section 301. Ticketek Gift Vouchers can be delivered by post or purchased in person at a Ticketek Agency. 6:00 PM. Ticketek Gift Vouchers are automatically activated 24 hours after purchase, so you need to wait 24 hours after purchase to redeem your Voucher. 3 0 obj
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