To use our mobile site, please enable JavaScript. The food was amazing. I was there in August, was not preferred, and had no trouble renting a beach cabana. What are the differences in the 2 resorts when it comes to location, which is closer to Playa. When we went to Secrets Akumal after check-in they definitely tried to get us to sign up for the timeshare presentation. We will definitely return for next year's winter vacation! Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Lots of activities!Thank you to:Alexandra at the Preferred Check InHugo from Food and Beverage at our poolside private group dinnerDavid from the Entertainment TeamMarco at the SpaLucio at World CafFelipe, Marvin, Mateo, and Carlos at the Preferred Beach Club, Dear Storyteller647674,Thank you very much for choosing Secrets Maroma Beach Riviera Cancun.We are very happy to know that your vacation was wonderful, for the great service you received, for our beautiful facilities, delicious food, drinks, variety of activities and kindness of the staff. A shout out to all the new friends we met that also made our vacation. Our building concierge was the highlight of our stay. I'm upset by this possibility. The facebook page is called "Fans of Secrets Maroma Beach/(ta && ta.queueForLoad ? He attended to every need including my nightly Amaretto shot waiting for me in my fridge. Price wise, VIM is a couple hundred dollars less than ERC and ERC is a good bit less than Secrets Maroma (around $600). Thanks in advance! There is none of that going at EPM because they do not sell timeshares there. Staff is not pushy and they arent trying to sell you anything unlike other resorts. Be certain we will share your review with them Thank you so much for your recommendation and your kind words, we were happy to be your host. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. We will be waiting for you next time at our Resort, it will be a pleasure to welcome you again.Sincerelyrica ReisE-ConciergeSecrets maroma Beach Riviera Cancn. Answer 1 of 7: Hi going in november what is the weather like at this time, and is it true you have to pay for the cabana beds on the beach the ones you get at eldorado casitas and sensortori for free? Im looking for any specific room recommendations. To clarify the above, you can tell the timeshare people no and they do go away, or better yet, just tell them at check-in you have no interest in the coupons and they won't even have the timeshare people contact you. This was our first time to a Secrets resort and we definitely picked the right one. 1. Yes, no one will die of shock but its better to cover up when walking down to the sea or visiting the beach bar.. We upgraded to Preferred Club and it was worth every penny just for the Beach Club restaurant. Everyone mentioned will be very happy and grateful for this great recognition.Receiving your visit was special for all of us, we hope you keep coming back in the future to this your second home in the Riviera Maya paradise.Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn. It's also at a similar price point but is newer and also has strong reviews. Can someone please compare that has been to both? Alternatively, you may use, Playa del Carmen Hotels and Places to Stay, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. - See 20,108 traveller reviews, 19,797 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. Get answers to your questions about Playa Maroma. Answer 1 of 6: Having trouble deciding between the two resorts. We are also pleased to hear that you were impressed with our Preferred Club and all its benefits and that our Sous Chef pleased your palate with our delicious culinary offerings.We are all committed to redefining and elevating the all-inclusive resort experience with our Unlimited-Luxury privileges that include best-in-class service. . Answer 1 of 4: I am looking to stay at Secrets Maroma. The Staff will treat you amazing, everyday!!! Only you can decide if you think the access is worth it. The preferred club buildings are 16,17, 24, 25, 26, & 27. The entertainment staff was top notch. 67 reviews. Lots of activities!Thank you to:Alexandra at the Preferred Check InHugo from Food and Beverage at our poolside private group dinnerDavid from the Entertainment TeamMarco at the SpaLucio at World CafFelipe, Marvin, Mateo, and Carlos at the Preferred Beach Club, Dear Storyteller647674,Thank you very much for choosing Secrets Maroma Beach Riviera Cancun.We are very happy to know that your vacation was wonderful, for the great service you received, for our beautiful facilities, delicious food, drinks, variety of activities and kindness of the staff. The preferred club came in handy for us because of the computers/printers and wifi---when we were traveling my BH had a lot going on w/ work and he had to be able to stay plugged in and be able to sign documents. Playa del Carmen Travel Forum Playa del Carmen Photos Playa del Carmen Map Playa del Carmen Guide All Playa del Carmen Hotels; Look forward to reading the full review. Maroma seemed a bit better in terms of overall experience in beach as compared with ERC, but I am now debating between Maroma and another Secrets property - Secrets Akumal. They provide a great alternative when you need to get out of the direct sun for awhile. Playa Maroma. However, even though I now know exactly what I'm missing beach-wise, I still wouldn't dream of paying all that extra money just to be on . Our choices were Secrets Maroma, (ta && ta.queueForLoad ? We ate many breakfasts there and we enjoy a drink by the fire pit at night. Secrets Maroma Beach Riviera Cancun: Wonderful week - Read 20,108 reviews, view 19,797 photos, and find great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor more. Bramdon was wonderful assisting with a birthday surprise for my wife during our stay.All staff were extremely courteous and their service was very timely. We are traveling with another couple (also staying in the same class room) and would like to be close to one. Don't worry! I am also thinking that there is some confusion in that post about the beach cabana rental Perhaps 'Preferred' do have some preference for renting well in advance. Amarte Maroma: Good place to relax - See 223 traveller reviews, 440 candid photos, and great deals for Amarte Maroma at Tripadvisor. We would like to dive the cenotes and the local reef. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. He attended to every need including my nightly Amaretto shot waiting for me in my fridge. I do hate that the outdoor events have the large wedding type seating. 8 years ago. Sorry but you get none of these, you have to mix with the "riff raff" I believe you get access to a preferred lounge that serves better quality drinks etc. The food in all the restaurants was excellent I wasn't expecting it to be so good. Secrets Maroma Beach Riviera Cancun: Incredible - 100% perfection - See 20,108 traveller reviews, 19,797 candid photos, and great deals for Playa Maroma, Mexico, at Tripadvisor. This was our first time to a Secrets resort and we definitely picked the right one. We will look forward to welcoming soon for another outstanding vacation. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bottom Line. The beach was far superior to Playa Mujeres and EPM was just a bunch of drunk, loud folks. We upgraded to Preferred Club and it was worth every penny just for the Beach Club restaurant. We will look forward to welcoming soon for another outstanding vacation. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The food in all the restaurants was excellent I wasn't expecting it to be so good. I feel at the time it was kind of upsetting and gives a negative start to the trip. Dear danbenfoster,We are glad to hear that you had a very luxurious time at Secrets Maroma Beach Riviera Cancun, the best stay you have ever had.Our main goal would always be our guests satisfaction. E-Concierge Secrets Maroma, Other at Secrets Maroma Beach Riviera Cancun, responded to this review. Mister H, this person that commented said this was at one of the restaurants on the inside, he is currently there now, he did clarify it was not the shows, which I did see some comment about the shows. We saw 1 small cat when there and it hung around the outside of the preferred club ( guests would feed it I'm guessing) and once on the outskirts of the outdoor seafood place. Re: Secrets Akumal vs Secrets Maroma vs Barcel Maya. Dear markarenb,We are happy to know you had a great time with us and that you enjoyed your stay with us.We are pleased to read your recommendation about our Resort. Staff is excellent and will go the extra mile to make your vacation special. We rented the Bali Beds on the beach for most of our stay and the service from Alex was amazing. We preferred Maroma to EPM without any question. I have always wanted to try Secrets Maroma Beach, but there have been some not so great reviews lately. Everyone that works there is so kind and friendly. Amarte Maroma: Riviera Maya Oasis - See 223 traveller reviews, 440 candid photos, and great deals for Amarte Maroma at Tripadvisor. more. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You do not need to be in the preferred club to rent a palafito. There is a good amount of seating outside the lobby on the terrace with a great breeze and my husband and I enjoyed sitting there both before and after dinner to enjoy a drink and meeting new people. 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