And many more advantages enjoy them all! The furniture in my junior suite was very worn. Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). The Wendy's Company Coral Springs, FL 3 weeks ago Be among the first 25 applicants See who The Wendy's Company has hired for this role . For a 5* resort, we felt there should have been more variety. A small little detail, but one that didnt go un-noticed. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Zowaldo, Bro. Are any cleaning services offered at Ocean Coral Spring Resort? His comments were bolstered by AMSTAR Destination Management Companys (DMC) Richard Bourke, who told members of the Montego Bay business community last Wednesday that the industry had started to see some traction since the Valentines weekend in February. Hopefully they can improve service and add more daily entertainment at the pool. We got a standard room and we were not a part of the Privilege Club. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Which room amenities are available at Ocean Coral Spring Resort? We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. Also the lazy river is a must go. Room: They made me feel so special and went out of their way to make sure I was enjoying myself. The beach would-be the only down fall at that point. The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. Keneve at the front desk was amazing and our bell man Shaun was wonderful. Now 260 on Tripadvisor: Ocean Coral Spring Resort, Trelawny Parish. If the system detects something that potentially contradicts our. Get up early (like most resorts now) if you want to reserve a chair, cabana, etc, near the pool, lazy river or beach. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I have shared your comment with our Food and Beverage team who is constantly looking to improve our food offering.It was a pleasure hosting you, we look forward to having you back.Best Regard,Maydene Malcolm. Sign up for The Gleaners morning and evening newsletters. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis If you don't have Privelege and have to go to the beach on the regular side it's awful. Prices are the average nightly price provided by our partners and may not include all taxes and fees. General Manager. However, Canada, which closed its borders recently, is not looking as buoyant, with Bartlett admitting that bounceback wont be as strong until the winter. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 16 June 2022. We didn't try the bowling as it was usually too busy or the piano bar as it was usually too quiet. We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. M.JStayed..May 22 -26,2022.. Dear Bnazmoon,Thank you for your recent stay with us.We are elated that we delivered on the stay you expected and deserved. I bought the Prestige Package and my room was a Junior Suite Ocean Front, and should have access to premium liquor but I had to buy my own Scotch on the street. more. Copyright 2023 The Gleaner Company (Media) Limited. Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm. Primary Responsibilities. The check in was extremely slow. Dynamic indoor pool Jacuzzi, sauna and steam bath Massage service (also option of outdoor massages) Personalized health and beauty treatments (body and face) Beauty salon and hairdresser service Gym (open 24 hours) In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. Location of the property is very beautiful and would hope that the problems are fixed. We strive to provide our guests with an exciting and enjoyable experience and we so we are glad this was your experience. S - Z. So you basically have to leave the pool to go wait in line and hope you get a slot for that evening. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded November 26, 2020. This is both good and bad. floor. The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. Listed on 2023-03-01. Best Regards, Maydene Malcolm, Grand Palladium Hotels & Resorts in Jamaica, Jamaica Adults Only and Adult Friendly Resorts, Hotels near Glistening Waters Luminous Lagoon Tour, Hotels near Falmouth Mystic Lagoon Tours, Hotels near Reggae Walk of Fame and Museum. Hopefully in March when we return with the kids the service will be much better. If you showed up past 8:30am, however, most were gone and not replenished. We never had any issues getting cots or cabanas. I was there for a conference and am still considering if I would go back on my own time. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Review tags are currently only available for English language reviews. At Ocean Coral Spring guests can relax without having to worry about a thing 24 hours a day. These kinds of feedback encourage us to continue working and improving in our services. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Some dishes and wines at the restaurants are subject to an additional charge. As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . Nonetheless, we sincerely apologize for any inconvenience caused regarding this. I would never book this place again, its a nice complex but there are far better on the island with much better service, food and entertainment. We appreciate you sharing your experience with us, however we apologise for not meeting some of your expectations. In your search options you have set up a booking with children. Crew the guys were great and the Disco was awesome, The DJ kept the vibe. First off, the property. The air conditioning was either too chilly or not working. Own or manage this property? The selected hotel only admits bookings for adults. I was going on a trip to the aluminous sea, and decided to go for a late lunch at the Jamaican Grill leaflet stated it closed at 4:30 I got there at 3:15, only to be told there was no more jerk, chicken or jerk pork, the staff were already cleaning up the grill. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Full Time position. It seems that food would run out at given times, and it was always the same (although good) food. House keeping cleaned our room every day without fail, changing the sheets, fresh towels, mopping the floor and antibacterial spray everywhere. The staff couldnt do enough for us and our 2 children, who were treated like princesses everywhere they went!! Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). You are in a different country and not home. Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. Almost every public washroom door had a broken lock. Ocean Coral Spring Resort: The Worst Birthday Trip!! The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. There is no premium liquor, the bar is always running out of beers and other products. Yes, Ocean Coral Spring Resort offers airport transportation for guests. Dear Stacey W,Thank you for your recent stay with us.We are pleased to learn that despite the challenges mentioned , overall you had a positive stay for the most part.Your highlights and areas of improvements have been shared with our teams and the necessary actions/implementations are in progress.As we continue to improve our hotel, we hope welcome you back to an experience surpassing the last.Best Regards,Maydene Malcolm. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 19 April 2022. Reservations (parks and facilities) Library and Recreation Services. The Taco Bell Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. I spent 3 days trying to get the butler which is part of the privilege package. The jerk hut, red snapper grill and canteen by the water slides were great spots for snacks and a light lunch, though they did tend to run out of food quicker than expected. You can see our list of hotels and destinations by clicking on the icon on the right. All Rights Reserved. Must see the Micheal Jackson show..Best performance ever and dances are exactly like. Not great, but good. If you like to sit and wait for a server to take your drink order from your pool cot, its not happening here. Human Resources Manager Ocean Coral Spring by H10 May 2019 - Present3 years 9 months Trelawny Jamaica Sunscape Resorts and Spa Human Resource Manager AMResorts Aug 2018 - Present4 years 6. Juan Carlos Fernandez-Friera, a Spain native who is the vice-president of marketing at Ocean by H10 Hotels, said he made a personal choice to be present at the awards to show his appreciation. Food served fast doesn't have to be a typical fast food experience. If you dont, they dont seem to give you the same service, and rightly so.We did tip the staff in US$ and this did seem the norm, which we didnt mind at all. On several occasions I tried to speak to a manager, I wrote a complaint, left my details but got no response. The food was plentiful and good. years. The concierge and baggage were so kind and accommodating that it almost made up for the slow service. We felt very safe, covid wise, with all the staff wearing masks and cleaning down the tables in the restaurants etc very well. Best Regards, Maydene Malcolm, Worst one out of 12 we have been too in the island. The pool grill was also closed. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. Everyone was so nice and accommodating. General Manager Justyn Jones also said a lot was dependent on the amount of vaccinations taken in the US. Such a beautiful escape (even during Covid). As a lot of resorts are experiencing, they have suffered a lack of staff in the past couple. Ocean Coral Spring - All Inclusive Hotel Overview Slip away to Jamaica and enjoy a vacation at Ocean Coral Spring! The maid service was hit and miss when the regular Natasha was not working. Very convenient for all involved. Best Regards, Maydene Malcolm. Ocean Coral Springs beautiful but lack of service! Burger King - Restaurant General Manager Job Description. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Yes, free parking is available to guests. I asked for a Bahama Mama at the pool bar and she didnt know what that was. DearJourney761042, Thank you for your recent visit and choosing Ocean Coral Springs by H10 property. Teenclub room with video games available. Cant wait to revisit. A member of the RJRGLEANER Communications Group. Ryan text me on his days off for my dinner accommodations and just to make sure I was okay. The ocean was the most beautiful Ive ever seen. That meant the world to me. Cheap Vacation Travel and Events got a plaque and a three-night stay for two at any local Ocean by H10 property; Leisure for Pleasure Holidays and Tours Limited got a plaque, a four-night stay for two in the Dominican Republic at any Ocean by H10 hotel, plus a US$500 flight credit; while KML received a plaque, two four-night stays for two at any Ocean by H10 hotel in Mexico or the Dominican Republic, along with a US$1,000 flight credit. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. the swim out water was cold but once in, you were fine. Number of persons Number Buffet had food replenishment issues. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. People have asked if Id go back to Ocean Coral Springs, and honestly I would. By the summer, Jones expects a soft rebound. We started to concentrate on a lot of marketing on social media. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Well maintained, and never overly crowded. Our room was spacious and so was the balcony. {{lc.user.agencies.CompanyName}}. Other travel agencies in the top 20 that brought business to Ocean Coral Springs and Eden Bay resorts were Unlimited Connections, Oceanic Travel Fantasies, Expressions Travel, PNS Events and Vacations, Total Travel Services, Luxury Connections, Vacay Bookings Limited, Tour Pin Travel Agency, Trafalgar Travel, Go-Jamaica Travel, Iconic Travel and Events, Dream Destinations, Chin Yees Travel, Sandy Vacation and Tours, Seventh Heaven Jamaica Travel, Gustazos Travel, and G2 Travel. Overall, we had a great time at the resort. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. Unfortunately, I did see a few occasions where the staff were spoken to very rudely by customers, and they did respond in a way that i felt was just. Coral Springs, FL. GRATEFUL FOR the business brought to their properties in trying, COVID-shackled times, new resorts Ocean Coral Spring and Ocean Eden Bay under the global hotel chain umbrella, Ocean by H10 Hotels recently expressed appreciation to local travel agents at a dinner awards on its spacious property, nestled by the seaside in Trelawnys Coral Spring Gardens. Please make the necessary changes to your search. The blue team were outstanding!! You may want water shoes for this purpose. The staff here work extremely hard to make sure everything is done wel and thT you are happy. Customer service is a ten. We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able . I loved my room I got a roof top patio and i must say I was heartbroken when it was time to leave. Youd sign for them. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get toIt was easy to find verse the previous reviews stating otherwise .Property : The resort was beautiful and really big.Room: was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face.Food: there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. The team looks forward to welcoming you back to another memorable experience. Hand sanitizer is everywhere and you are encouraged to use it. Which popular attractions are close to Ocean Coral Spring Resort? The top three local agents KML Enterprise, Leisure for Pleasure Holidays and Tours Limited, and Cheap Vacation Travel and Events, respectively were presented with special awards. The chairs on the patio were not very comfy as they have no cushions. It's full of rocks and almost unusable. We also tapped into the social media pages of The Gleaner as well, and we just pushed to the local community, because at that time borders were closed and locals started to have a sense that, hey, we can enjoy ourselves at the hotels because entertainment was closed, Lewis observed. A very nice hotel with a management problem. 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Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. Copyright 2023 The Gleaner Company (Media) Limited. There is definitely a noticeable staff shortage. Everyone walked away. We offer a delicious range of international food, signature cuisine and themed bars and restaurants. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Best Regards, Maydene Malcolm. My only con is the beach. Dear Lovelylady226, First, we would like to thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. 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