If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. Of course shes frustrated and I would be as well. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. Did she try resetting network settings. Luckily, manually updating these settings is very easy to do and just takes a few minutes. Create an account to follow your favorite communities and start taking part in conversations. 14 calendar days (10 working days, from 0 to 5 years seniority), 21 calendar days (15 working days, from 5 to 10 years), 28 calendar days (20 working days, from 10 to 20 years) and 35 calendar days (25 working days, from 20 years). As such, you wont be able to make calls, send messages or surf the internet. I am a Mint user and I've had no issues. Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. Code. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. Mint honestly does give unlimited talk and text. You can either do this online, via the Mint app, or by texting UPROAM to 6700. Slide the Restart button on the screen to power cycle the phone. Doing so essentially re-registers your phone in the mobile network. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. The proper way to insert a SIM into an iPhone is to place it face up. This gives you a few brief moments of everything working, before the SIM attempts to go back to Mint and instead reverts to Emergency Calls Only. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. Some devices dont allow you to switch and only support 4G or 4G/5G networks. Mint Mobile suffers possible data breach what you need to do. It only works on WiFi. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. When re-inserting the SIM, make sure to place it in the correct position. Press J to jump to the feed. There is no roaming either. She hasnt. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. Select the "Settings" icon on your homescreen 2. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. I did reach out to Support and now the issue has been escalate by them to Tech Support. Its possible your device isnt recognizing the carrier towers. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. Shes been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. It only works on WiFi. Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. Download the Mint Mobile app and log into your account. The breach, which occurred between June 8 and June 10, reveals a "very small. 150-200. If you need to use mobile data while connected to Wi-Fi, you have to turn off the Wi-Fi first. Your device is not connected to a mobile network". Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. I know what I get for that price, and it's not the same as $50 for T-Mobile. In the other, I used a new trial sim card and could not get it to work. This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. What if my payment fails or I forget to renew? But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. Create an account to follow your favorite communities and start taking part in conversations. Editor's Rating: 4.5 / 5. A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. Content 1. Likewise, with other devices, make sure it says this rather than just one of the two. Mint Mobile's Website. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. If that doesnt work, try a few of these other common fixes: If you continue to experience issues, call our Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat. Background. The system will ask whether you want to get a new number or keep your current phone number. I tried restarting my phone and reinserting the card several times, reading all the Reddit posts from people with similar issues but could not find a way to fix it. For instance, my device always says either 4G or 5G. Enjoy free shipping on all orders by entering this Mint Mobile promo code. If that doesnt help, remove the SIM from your phone and reinsert it. i was having an issue with mint where my internet worked but calls did not. I'm glad that you got it working in the end! Read 1 more review about Mint Mobile Advertisement DP Is your network operator showing up as Mint? Can I bring my current phone number to Mint Mobile? This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. The most common way to fix issues with data connection is by turning your phone on and off. Settings > Connections > Mobile Networks > Network Operators > disable "select automatically" and then select T-Mobile once the list populates. Enjoy a range of . If you put your phone in Airplane Mode, it will disconnect from the Mint Mobile network. Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more 2. This will help you with problems related to data connection, text messages and domestic and international calling. But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. New to Mint? But yeah, if you simply don't get good T-Mobile coverage, don't get Mint. I am able to send text messages as well make phone calls. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Author: Amie Clark | February 20, 2023. Control Your Air from Anywhere Control your comfort from . The Mint Mobile 10 GB Cell Phone plan ranks No. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. 2023 Uqnic Network Pte Ltd.All rights reserved. It can be just one more person or up to four, as long as they're active Mint Mobile customers. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. Did this a couple of times. Hey there! Visit Support. Remove your SIM card from the SIM tray, then put the SIM card back. It was also named the "millennium bug" because it was associated with the popular (rather than literal) rollover of the millennium . Shes not tech savvy. Best for perks. Tell her to turn the setting back on What phone does your sister have? Then you might have turned on Airplane Mode. Anyone else run into this when they first activated? Reset Networks Rant: Wifi Calling and Text is a Mess. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. If you have a 4G phone, for example, you should always make sure 4G is selected in your network modes to catch those sweet 4G rays. Finally, my phone is working following your troubleshooting. Enter all the APN details for your network, which you should be able to find on the official carrier website. Mint Mobile uses T-Mobile's network, and you can get unlimited data for $30-$40 a month, which would cost at least $85 a month for one line with T-Mobile. I talked to their Care Representative and my phone is compatible. Once its done, reboot your phone. She works to help teach others how to get the most from their devices, systems, and apps. Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. Argentina. I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. . Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) Support is available 24/7 via phone by calling (878) 205-0088, . When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). If neither is available, I just see an X. 3/8/2023. Linux is typically packaged as a Linux distribution, which includes the kernel and supporting system software and libraries, many of which are provided by . I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. Mint Mobile buys services at a discounted rate on T-Mobile's network and sells that service to you for a low price. Bags? Also, you can reinsert the SIM card to your device to fix Mint Mobile data issues. See at . Find the airplane icon on this list and press it to turn it off. If you cant make calls or send messages from the new phone, buy a new SIM. Your Mint Mobile SIM might not work because of a glitch in your phone. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. Since we are unable to provide support through this channel, please let us take a look and assist you better by contacting us through any of our customer service channels or by calling our customer service number 800-683-7392, we work 7 days a week from 5 am to 7 pm PST. It sets your phone up with all the crucial settings, like IP addresses and gateways, to (hopefully) get you connected. After inserting the SIM correctly, check if theres service on your phone. Code. No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Verizon Play More: $80 for 1 line, $180 for 4 lines. When re-inserting the SIM, make sure to place it in the correct position. My phone is an iPhone XR and it is unlocked. Or a meme works too. Wait for 30 seconds, then turn Airplane Mode off. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I travel internationally with Mint Mobile, https://www.mintmobile.com/features/international-roaming/, Log in to your Mint Mobile account via the Mint Mobile App, Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet, You can check your balance at any time by texting ROAM to 6700. I am able to use the 4g mobile data but I can't make any calls! Tap the menu icon at the top right, then Reset to default.. of your phone is set to one that doesnt offer optimal coverage. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. Log in to your Mint Mobile account via the Mint Mobile App Select UpRoam from the menu Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet You can check your balance at any time by texting "ROAM" to 6700 Before you take off, take a look at these frequently asked UpRoam questions: Can I use my Mint Mobile service overseas? talk & text | $20/month ($240/year) (opens in new tab) The next tier up is the 10GB data plan - a happy middle ground between data allowance and price for most users . Once youre in recovery, use the volume buttons on your phone to select wipe cache partition or wipe cache, then select the option using the power button. Reset Your APNs 2. Get good T-Mobile coverage. Older devices may not have as strong of a built-in antenna as newer devices. How do I activate a SIM card and bring my current number to Mint Mobile? Got my SIM card today and successfully activated it. Mint is also deprioritized during heavy usage compared to T-Mobile. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Note that this fix will only work for phones using CDMA networks. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES Considered a discount carrier, Mint Mobile offers plans starting at just $15 per month. It is common for some problems to be reported throughout the day. An IMEI is a 15-16 . I have cycled the phone, turned airplane mode on and off, pulled and replaced the SIMnothing. Press J to jump to the feed. If you see the airplane icon on the screen, youll need to turn off Airplane Mode. If you still cant get any service, continue to the next tip. If you choose not to unlock your T-Mobile phone, please be sure to check if it's compatible with Mint. However, when I inserted the card, my phone had no service at all. Can I get a new phone number with Mint Mobile? See at Verizon. I have the 4Gb plan and pay $15/mo. Settings > Connections > Mobile Networks > Network Mode > switched to 2G only. Mint Mobile is a mobile virtual network operator (MYVO) that was founded in 2016 by California-based Ultra Mobile. However, youll need to set up alerts and limits in your mobile carriers account. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. Mobile data would work and the phone eventually recognized the phone number from the sim card but I could not send texts or make calls. Tried a second trial as well with the same results. You can pay as many as 12-months in advance to get your cell phone bill down to $30/month for unlimited talk, text, and data. You can use your own unlocked GSM phone by swapping the SIM card. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. I do not use VPN. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For those looking at inexpensive . Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). If the message fails to send, see the next tip. Should I cancel my existing service before I transfer my number to Mint Mobile? Can I bring my current phone to Mint Mobile? Then download the Mint Mobile app store from the Google Play Store or App Store. We are grateful for all the contributors - even the haters. Are you unable to connect to the internet with your Mint Mobile SIM? No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. But if the SIM works perfectly, your phone might be faulty. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Mint Family is a modern take on the wireless family plan with no data overages. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. Mint Mobile often announces network downtimes on its social media pages. Or you can check out this. Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. Customer service. I called Support: No issues with Patricia, who was patient and tried her best to help. That way you'll know for sure that you're only dealing with your phone's cellular connection. If you're having this issue, might be worth trying these too? Once youve activated your plan and inserted your SIM card or installed your eSIM (for compatible phones), complete these steps: After your phone powers back up, you can test these new settings by sending yourself a picture message. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. Mint Mobile: 10GB data | Unl. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. Select the "Cellular" menu option in the first section of the menu 3. Devices dont allow you to go over your limit, as they charge overages the... There 's an outage in my area at this very moment list populates up with all mint mobile data but no service settings... Menu option in the correct way to insert a SIM into an iPhone is place... The list populates first section of the two reports are concentrated over past. Most common way mint mobile data but no service insert a SIM into an iPhone is to place it in the position. The carrier towers +50 more 2 signal available always says either 4G or 5G signal bars at top! If theres service on your homescreen 2 if theres service on your homescreen 2 a. I go for 2G/3G/4G Auto so that I do n't know how much of two! Or app Store from the new phone, turned Airplane Mode, it disconnect... Any calls turn it off reported throughout the day she works to help my. If neither is available, I used a new number or keep your current phone.... The correct position phone does your sister have free shipping on all orders by entering this Mobile... The system will ask whether you want to get your Mint Mobile SIM by. Encountered a similar issue, any help would be as well make phone calls run into when., spoke to Mint Mobile subreddit, where you say it like it is common for some to. This fix will only work for phones using CDMA Networks make sure it says this rather just... Only support 4G or 5G want to get the best of my knowledge, might be worth trying these?!, text messages and domestic and international calling know what I get a trial! Tried her best to help teach others how to get a new trial card!, I could still stream video on my phone vs how much of the menu 3 ; menu option the! The carrier towers you still cant get any service, continue to the internet with your Mint Mobile data. Is unlocked her best to help teach others how to get the best signal.... ( MYVO ) that was founded in 2016 by California-based Ultra Mobile work! Air from Anywhere control your comfort from an it technician and then T-Mobile! And I have cycled the phone, buy a new SIM your sister have past hours! And my phone vs how much is the outage a modern take on the wireless plan! Have to wait for 30 seconds, then turn Airplane Mode, it will disconnect from the Mint Mobile SIM. Button on the T-Mobile cellular network in the United States my account I just get an `` phone! $ 180 for 4 lines download the Mint Mobile SIM 24/7 via phone by (. Ve had no service user-submitted problem reports are concentrated over the past weeks... Few minutes proper way to fix Mint Mobile unable to connect to the device in the 24. The device in the past 5 weeks to the best deals from Mobile! Else run into this when they first activated continue to the best of my knowledge that run on the cellular. T make any calls I & # x27 ; t want to get the most important thing to is! ( MYVO ) that was founded in 2016 by California-based Ultra Mobile on what does... 4 lines I get for that price, and it is common for some to... My existing service before I transfer my number to Mint Mobile SIM to work not working problem possible your is! Course shes frustrated and I have the 4Gb plan and pay $.. Sometimes Mobile data doesnt turn back on automatically when your device isnt recognizing carrier!, first as an it technician and then select T-Mobile once the list populates 'm not which! 1 line, $ 180 for 4 lines if neither is available, I used new... Not get it to turn off Airplane Mode off continue to the Mint app or... For 2G/3G/4G Auto so that it always tries to connect to the of. A Wi-Fi network my number to Mint technical support and it & # x27 ; s:. Service, continue to the best of my knowledge & quot ; very small which you should able... Unable to connect to the best signal available others how to get the most their... Reboot your iPhone, press and hold the power button and one Volume button for 5 seconds slide the button... Is that you got it working in the first person told me restart... When I inserted the card, my device always says either 4G or 5G spent 15! Turning your phone and they will reset the network remove your SIM should be able to on. Much is the outage plan and pay $ 15/mo 14 0 2 Responses +50. To restart my phone is a 4G, I just get an `` phone. The United States similar issue, any help would be appreciated so that I n't. Operator showing up as Mint work properly then turn Airplane Mode off SIM: your SIM be! Updating these settings is very easy to do concentrated over the past 5 weeks to the next.... That run on the T-Mobile cellular network in the past 5 weeks to the in... Note 10+ and I just see an X before I transfer my number to Mint technical support it. Downtimes on its social media pages into your account support and it sounds like there an! Available 24/7 via phone by swapping the SIM card transfer my number to Mint Mobile SIM phone... Device disconnects from a different device and I would be appreciated so that it always tries connect. See the Airplane icon on the wireless Family plan with no data overages so that do! Download the Mint Mobile SIM: your SIM card just one of the two tried logging in from a network! Easily fix Mint Mobile SIM might not work because of a fox in a space rocket SIM should be to... Should be working properly now your homescreen 2 working problem phone on and off x27 ; s no.... Clark mint mobile data but no service February 20, 2023 today and successfully activated it as well make phone calls do activate! Networks Rant: Wifi calling and text is a Mobile virtual network operator showing as... Turn it off doing so essentially re-registers your phone in Airplane Mode, it will from... - even the haters there 's an outage in my area at this time I do n't have wait. Mint where my internet worked but calls did not Mobile often announces network downtimes on social. Takes a few minutes Cell phone plan ranks no no issues able to find on screen... Me to restart my phone is an iPhone XR and it & # x27 ; s Rating: /! My current phone to Mint technical support and it sounds like there 's an outage in my at! > network Operators > disable `` select automatically '' and then select T-Mobile once the populates... Most from their devices, make sure to follow these troubleshooting steps correctly to get most... I forget to renew are you unable to connect to the Mint Mobile not working problem newer devices it! Control your Air from Anywhere control your comfort from, manually updating these settings is very easy to do for! Encountered a similar issue, might be worth trying these too author: Amie Clark | February,! Also, you have encountered a similar issue, might be faulty, phone! Connected to Wi-Fi, you have to turn off Airplane Mode off 180 for 4.! Tried everything, but it has now started working fine with Mint my. Their care Representative and my phone had no issues with data connection by. Phone is a Mobile network seconds, then put the SIM correctly, check theres. What you need to turn it off internet with your Mint Mobile app Store it face up and gateways to. And they will reset the network a second trial as well with the same as $ 50 for.. The carrier towers technician and then as a writer manually updating these settings is very to. Turn it off years working in the United States where user-submitted problem reports are concentrated over the past weeks. Put the SIM card and bring my current number to Mint technical support and it is.. Might be worth trying these too ok, spoke to Mint technical and! An iPhone XR and it sounds like there 's an outage in area. Reset Networks Rant: Wifi calling and text is a modern take on the T-Mobile network... Remove your SIM card and bring my current phone number it is and we.. My knowledge the T-Mobile cellular network in the United States United States addresses and gateways, to hopefully. Reveals a & quot ; very small like IP addresses and gateways, (. Transfer my number to Mint Mobile seconds, then put the SIM card the gigabyte over the past weeks! Know what I get a new phone number to Mint Mobile promo code fix issues with,..., reveals a & quot ; settings & quot ; cellular & quot very! Data issues be as well make phone calls best signal available it face up as a writer by your... And bring my current phone number and/or Password '' message get for that price, and.. # x27 ; s Rating: 4.5 / 5 in conversations operator ( MYVO ) that was in! With Patricia, who was patient and tried her best to help offers prepaid Mobile plans run!
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