Haven't owned more than 5 years. I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. We just came back from vacation and discovered the refrigerator was running but not cooling anymore. I could hear motor start but soon no sound. We are out of $5,000.00. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. I bought all new kitchen appliances from Sears for my new house. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. There is a class action lawsuit inquiry that everyone needs to sign up for. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. Id love my money back . Your Kenmore Refrigerator can be easily reset using several quick steps as outlined below. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. Good grief. I bought my kenmore refrigerator 3/2018, the compressor stopped working since last Friday 1/10/2020. This tubing is made of plastic, is 1/4 inch in diameter, and comes with 2 inserts. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. You can identify the model you own by looking at the label inside the door of your LG Refrigerator. LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. Highly recommend staying away. Four years later, in July 2021, it completely quit cooling. I called Sears and they said they have to fix everything it could be before they would replace compressor!! 795.72489.410) Manuf 04/2015 UNTIL PROBLEMS; compressor stopped working, had new one put in, mainboard reset- for a short time started to cool then fridge/freezer stopped cooling & lost food again. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. Purchased a kenmore elite i (795 .7283. One even went so far as to say they wouldnt touch it with a 10 foot pole! It's a side by side. Performed tests on the PCB and all good, Found issue with compressor. Compressor is LG model 72053 301B0434. This Refrigerator quit working on 2/23/19. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. Aug 31, 2016 has just failed to cool on July 9th, 2019. Called sears and emergency appointment set up for week later! Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. I have been calling every week trying to schedule a Technician to check it out. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. He told me to join the lawsuit and get my money back for the LG fridge. Model 795.74029.412. She couldn't afford the extended warranty so she didn't buy it. I really believe this is unacceptable and something should be done. Trying to recoup the cost paid for labor and food lost. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". The. Hello getting a run around about my fridge, i have a kenmore refigerator that was purchased 8/22/17 the compressor went out model # 795.51853.611 it is a LG compressor is it under warenty. No help has been offered to reimburse us for the cooler or the ice. Expect to repair again in about 2 years. Unbelievable! That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. What can we do? Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! Bought defective refrigerator, not right since it arrived. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. I have a 32 cubic feet LG and have had all kinds of problems with it (3 door unit) and its conveniently not covered. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. For nothing! Compressor went out a week ago, lost $$$$ worth the food. Now, 25 months of owning it, it quit again. I have model number LMXC23746S. Last Monday April 23 Refrig stopped working. Please add me if/when a lawsuit comes up. After hooking everything up, the gauge was reading it has freon. Refrigerator stopped working March 2020. Everything was defrosted. I would like to join the class action law suit against LG faulty compressors. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. My husband doesnt understand how I could not have known this thing was a P.O.S before we purchased as I research everything down to the wire. I will have over $4000 in refrigerators in two years. Consumers who have questions about this refrigerator test and replace program can contact Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. I called the automated system to schedule a technician to come to our home. Investigated further to find all sections of refrigerator warm. this refrigerator is less than 5 years of purchase. I bought a Kenmore Elite refrigerator. It had stopped cooling. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. I purchased a Kenmore Elite (79575043610) when I built my house. The compressor is not running. My light dodo melted a long time ago and my icee maker quit too. First ice maker, then freezer, then frig. I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. It's only been a few years. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). confirmed the compressor has to be replaced. I purchased a Kenmore 24 cu. Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. Serial # 709kr00501. Bought my Kenmore Bottom Freezer refrigerator Model 7957249 on Dec. 24 2017. Now I am without frig for 4 days because they cant co.e sooner. The agents sound very rehearsed and appear to experts at not solving your problems. Not sure where to turn. open the freezer and fridge to nothing being cold at all. I am currently in the same situation. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. Well, here we are, affected and could have died. The fridge stinks and we have lost over $1000 of food. Now it's July, 2018. I have not owned an LG before and I will not own another one in the future. Purchased Kenmore elite in 2017 and compressor failed in 2021. I have not been able to get a Sears person out to fix until the 28th! i went to LG's FB site and posted about my failed Kenmore Elite fridge. Does anyone know if the LFXS30766 model included in this? Rented a small fridge ( 60.00 for 2 weeks). Had someone come to diagnose the problem as my Sears appt was 2 weeks out. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. My LG refrigerator went out on me about a week ago. Hers quit cooling or freezing this week August 23, 2022. stop producing cold. I've checked on a recall it not on any recall list. We are currently without and we called Sears thinking it might be a warranty repair. Ridiculous!!! Our Kenmore Elite (production in 2016) has stopped cooling and freezing. Makes also a loud humming sound and sometimes a pop sound. I don't have this kind of money to spend a a repair. He informed me the compressor needed to be replaced at a total cost of $850.00. Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. Minimal amount has been offered for lost food, which doesn't even come close to what it actually costs. So, I asked for a number for Kenmore and the number took me right back to Sears service. We should do this every year until we get a judge that holds these guys accountable. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! Call Sears they would be able to ilook at it in a month. The food heated up and I have thrown everything out as it could be dangerous to consume. Diagnosed with failed sealed system and compressor. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. Kenmore/LG are aware of it and they need to replace these units! The last refrigerator I bought is still running after 16 years with no problems at all. At the same time start looking for a new fridge. We accepted the plan. He said LG has come out with a new linear compressor that should last longer but it is made in China. Challenge is that the soonest the repair people can come is in 16 days! It is ridiculous that Sears is not taking care of this. I have reported to Maryland States Attorney for consumers. Kenmore Elite refrigerator lasts less than one years. Besides having ruined food and a big mess to clean up I am now with a useless appliance. Cost is around $1300.00, This is BS, anyone with suggestions. Have not seen this # in previous recall notices. Show more Almost yours: 2 weeks, on. The repair said the compressor gone bad. Purchased the Kenmore elite refrigerator. We made an appointment with Sears technician but they failed to show up. The unit was made by LG for Kenmore. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. I noticed a lot of class action suits being started may have to sign up for one of those. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. The first two said that serious and Kenmore should just take this one back and replace it with a new one. I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. Woke up today to find ice maker leaking. Additionally, your owner's manual, purchase receipt, invoice for in-home delivery of your LG Refrigerator, service tickets, repair documents, or communications with LG may also list your model number. We had to pay $630 for the labor to have it replaced. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. He did say that I have a lemon, and that Sears won't do anything about it. None available. Will never, never, never buy a product from Sears/Kmart again. Kenmore 79571033010 specs with the full Elite Bottom Mount Refrigerator specs are. Purchased my LG 3 door refrigerator 11/2016. This kind of money is not disposable. That would be LG. The LG repairman came today and check the fridge and concluded it is a compressor gone bad. Model 795.74025.411. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. If you are thinking of buying a new fridge, beware of these models for sure. As part of the settlement, LG is providing qualifying consumers with anywhere from $50 to more than $3,500, depending on the problems they experienced, as well as an extended five-year warranty. They don't. We contacted LG who said the compressed would be covered under warranty. Mind you he did nothing and Sears or whoever took my credit card over seas in order to even get him to come out, charged me $300. We went on vacation and came back only to have to through out all our food. We tried to buy a replacement, . On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food. I have bought Sears appliances ever since we got married. We bought the Elite in 2014. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. After resetting the circuit board, he said it start working and would take 24-48 hours. 4mo ago water stopped dispensing, thought it was clogged. He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. I too purchased a kenmore elite model 795.740!! Set up the system and said there is no pressure. The compresser will finally quit. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. Talked to 5 different repair men. That is UNACCEPTABLE! My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. Having to pay for the tech to install the new compressor based on their warranties. Install the grounding screw (5) and connect the two wire harnesses (4). I have lost all of my refrigerated and frozen items. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). Warranty is a miscellaneous failure of a component covered by Warranty Contract and a Recall is a mass failure of a Component(Linnear Compressor). I have model#. I had a service person come out and diagnosed it as a failed compressor. We purchased our Kenmore Elite 75043 24 cu. We purchased a Kenmore Elite refrigerator model 795.74025.412 serial number 802KR01187 in 2018. You can also browse the most common parts for Kenmore / Sears refrigerator model 795.77543600. Tech said compressor was burning hot (huge fire potential?). Our food has spoiled and we are without a refrigerator for at least week while we are under "stay at home" protocol. This is around 2 years and 1 month. I asked person if he knew difference between Warranty and Recall. I'm being told the compressor is on back order so it could be a while. This item should have been recalled. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. The repair tech said the LG compressor was shot but not worth repairing. Was told the compressor overheated & refrigerant leaked out. The product stopped cooling on April 9, 2020. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. I remember when American made fridges lasted for many decade, and are still running today. No more sears for.me!! He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) Had a repairman out on Memorial Day and he new it was the compressor. We bought a Whirlpool now, the broken kenmore in garage. We are saving for new appliances, it's like trying to save for an old used car. The ice maker broke within months and they fixed it. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. What a joke. The extended warranty has expired so now I am paying out of pocket for the same repairs. Now the repair service has to order the parts and we are still without a refrigerator. I was told there is a new condenser for this but unfortunately only good for about 8 months. I haven't been able to find my receipt or extended warranty. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . Bought all new Kenmore Elite appliances double oven refrigerator dishwasher microwave trash compactor in November 2017 the dishwashers motherboard went out in January of 2019 cost $400 to repair then the refrigerator a 3 door bottom freezer model number 795. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. Bad compressor, evaporator, condenser. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. Kenmore Refrigerator 795.77543600 (79577543600, 795 77543600) Repair Parts. Also, he informed me that the condenser was emitting a lot of heat. What's the voltage of refrigerator? + we had to pay for a $89. Best way to make something use less power is to make it smaller, only problem is the load doesn't change. See price in cart. I would like to be included in a suit against Sears/LG. Never again! Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. Serial # 709kr00501. We will never buy from LG or Kenmore! They cannot give you a set time. This is unbelievable to me. Horrible customer service. Replaced compressor and faulty wiring. I went thru cleaning vents in back, resetting Refrig per instructions. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. Purchased a LG side by side from Sears in 2017. Refrigerator stopped working (cooling and freezing) October 2019. Totally unbelievable that a top-of-the-line unit would fail after 3 years. This s my first and last Kenmore/LG product. Anything we can do about this? At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". The compressor was confirmed by an independent repair man as needing to be replaced at the cost of nearly $1200, today, October 21, 2022. I would really like to be part of any law suit against LG to try to recoup some of our money. Guess how much a new compressor is? The best way to find parts for Kenmore / Sears refrigerator model 795.77543600 (79577543600, 795 77543600) is by clicking one of the diagrams below. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! When you call Sears they just put you on hold. LT120F Replacement Refrigerator Fresh Air Filter, Compatible With Kenmore Elite 9918, 795 and LG ADQ73214404, LMXS30776S- 3 Pack 4.6 (168) $899 ($3.00/Count) Save more with Subscribe & Save Save 5% with coupon FREE delivery Mon, Mar 6 on $25 of items shipped by Amazon Or fastest delivery Fri, Mar 3 The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. A long story short after multiple calls to LG, and hiring a tech that deals with LG problems daily, we are still waiting on parts for a now dead refrigerator and lost food in the process. I called back explained everything once again and LG rep says they had to call repair service to verify what actually was the issue. I believe it should be. So many issues. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. i have a frigidaire flat top stove the R front burner always cooks on high even on low. I will not ever purchase another Kenmore product. Sears said sorry, no warranty. Lost all of our food. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. I notice this is only for the 3-door models. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. He then tells me that LG was supposed to send it to me which I never received nor was informed. The ice maker has stopped producing ice and makes noise that doesn't sound normal. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. Is the Kenmore Elite Refrigerator model #79574033411 included in the action suite. All of the food in the freezer has thawed out and there is no cooling going on. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. The refrigerator completely stopped cooling 1 year and 5 days after purchase. It is only 1 and 1/2 years old. Is this model part of lawsuit? Compressor should not quit working after 5 years. . We carry 4 million parts from over 175 major brands, including freezer parts, oven parts, and dishwasher parts, so chances are, the replacement parts you need. Model number 795.72053.118. He was surprised I got 6 years out of the first one. Worse encounter appliance wise I have ever been a part of. All purchased at Sears. They would not take responsibility and would not put me through to Customer Relations. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. I found out my Kenmore is an LG with a bad rating. Sears says Kenmore. Model #785.7404.410. The result is more consistent cooling temperatures, quieter operation and lower energy consumption. As of today October 31 I am still out a refrigerator. I am totally disgusted with LG and Sears! The repair service told them exactly what I said. They should have notified their customers of the recall and replaced the compressor. Which happened a few months ago. Thank God we have a home warranty! Postal lady knew us and the problems we were having so she delivered. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. Have to stay in all day. Purchased a Kenmore Elite 3 door bottom freezer in 2015. Within 3 years the compressor went bad. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. Now my question is Did they think the refrigerator would fix it self? I have been actively using the fridge for 3 months. Model # 795.72043.110. Kenmore Refrigerator Model 795.79442.810. LFX 289685/00 April of 2019. Put everything back together. I had the 3 year extended warranty which expired 12/07/2018. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! My Kenmore Elite Refrigerator stopped cooling on 12/31/22. This makes it he second one I have bought in the past 10 years. Receive discounts, usage tips, and recall notices. This refrigerator is 3 yrs old. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. Notice ice wasn't being made & freezer not cold. We were able to finally get a replacement fridge in June 2016. Just learning about Kenmore/LG refrigerators. My husband and I bought our Sears Kenmore Elite in October of 2015. Please Help! We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. Sears has lost a customer who has been loyal to them for the last 35 years. Paid $3200. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. Needless to say, I will never engage in a product or service from Sears. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. they said warranty has run out. My hubby was able to fix and it worked for another year. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. Do I qualify for the class action suit? Main Category In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! Have there been any class actions against Kenmore? Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. 1 4 years old and a really Bad time in our life. In the past every appliance, tools came from Sears. We have basic fridges 20-30 years old in the break rooms at work! As of today, 8/5/21, the unit has stopped cooling. Sears Warranty Repair-Tech. We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. I thought this would last my family at least 10 years but only 5. Same issue as the hundreds have expressed prior to my comment. Compressor should not fail after four years of basic household use. The LG compressor failed last month. I have a Kenmore Elite refrigerator bought 3 years ago. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. Please help!! I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced.
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