Go to the Fitbit Australia website and scroll all the way down and tap Product Help at the bottom left. You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to Fitbit. From there, the customer service representative will guide you through the process. Got a new or replacement Fitbit? Take photos of your band to prove the problems with the claim. See our Terms of Sale. Email Quote. If it doesnt work, Fitbit normally replaces it. You can only purchase one membership at a time. Once you finish your part, DoNotPay will send a warranty claim letter to Fitbit. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. If you want to continue enjoying your Fitbit, you have to buy another one. Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints Include that return authorization information with your returned product. Take a look at how we compare. . wikiHow is where trusted research and expert knowledge come together. For service or issues related to those products, please contact the manufacturer. A new band will have the same problem. Your answer would be very much appreaciated. Type in Fitbit and answer a few questions. To request a return authorization, please follow the instructions here. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. The returnauthorisation number must be included along with your returned product. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. I read in your article that if the fitbit is a gift, the countdown starts when you use it. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. Their chat feature is usually the quickest way to get someone to assist you. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. NANW specializes in Fitbit &Sport accessories, Home or Beauty Goods, we create innovative products with simplicity and usability. Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! Look for your Activation Date. Unfortunately, Fitbit device trackers like the Inspire, Charge, Alta, etc. Fitbit offers a limited product warranty. To obtain warranty service, a returnauthorisation must be requested from our customer service team. Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. Taking care of your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope. Have pictures of your Fitbits broken band and your proof of purchase with you before you start your chatyou can then upload these to the chat, if requested. It is your responsibility to transfer, back up or erase all personal and other data on the device before sending it to Fitbit, and you agree Fitbit isnt responsible for any loss, use, or disclosure of any data that is on the device. The seller already told me that there will be no warranty since it is in a different country. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. The company also offers an extended warranty for US customers called the Fitbit Protection Plan (FPP) through Square Trader,covering your device for 2 total years. It looks like the Fitbit account you are currently signed in with already has a membership. Sadly, we cannot directly help you since our site is not part of Fitbit. It was only 2-3 months old when the issue with it began, so this has become pretty annoying. . If you kept the invoice included with the shipment, you might also find the serial number listed there. Locate the Claim Warranty feature. Functions: All system functions are working 100% on this device. Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. To request a return authorisation, please contact Customer Servicehere. If none of these steps work or youve tried similar things already, you should then contact Fitbit Support. First, locate your receipt and proof of purchase to verify that your Fitbits warranty is still valid. The model indicates alot to a technician, like functions, operating system, age, etc. Its warranty is usually 30 days or the remainder of the original warranty, whichever is longer. Sorry to hear that your Versa 2s screen took in moisture. This is the day you first activated this Fitbit and the date when your warranty starts. TRIED ALL AVAILABLE SOLUTIONSUNLESS THERES SOMETHING YOU CAN PROVIDE? Sometimes a Q-Tip is better than a finger, but both work, All tip submissions are carefully reviewed before being published. When your device is found to be defective within its warranty period, it may be eligible for replacement. What do I need to do? Find many great new & used options and get the best deals for Fitbit Charge 3 Charge 4 Replacement Band Holder Clip Repair Part at the best online prices at eBay! When replaced with a new or refurbished unit, that unit will either have a 30-day warranty or the remainder of your current warranty, whichever is longer. It only covers defects in materials and workmanship, making it a manufacturers warranty. To qualify for a refund, all the following conditions must be met: Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period"). This means that physical damage that happens because of you like accidentally running over your Fitbit with a snowblower won't be covered. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. Shop for VINSOC Electronics & Mobiles on noon. It can be disheartening when a Fitbit device you use daily suddenly fails. Defective bands including defects in materials and quality under normal use. % of people told us that this article helped them. This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. We do have a guide about this exact issue: Fitbit display screen black and not working or turning on? How do I get it replaced under warranty? Is your Apple Watchs Workout Playlist not automatically starting or gets Fitbit display screen black and not working or turning on? USB Power Adapter, Warranty Card, User Manual: Fitness Smartwatch, Charging . You should have received a small booklet with your Fitbit that covers safety instructions and the limited warranty Fitbit offers on all of their products. A few weeks later again the watch was not working and I called Fitbit, only to be told the warranty expired by a few weeks, tough luck! Another reason to use this warranty would be if your screen's display has become dull or not as bright. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. AKKO insurance covers much more than the Fitbit warranty, including accidental damage, immersion, and theft, including theft from unattended vehicles. I just wanted more confirmation with this. belongs to the buyer, not you. Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn't covered by the warranty. I wish I would have just stuck with Ionic or nothing. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. Buy Risk Free! However, since we are not the Fitbit company, we highly recommend you reach out to Fitbit Support before you purchase or are gifted a new Fitbit to confirm how you would get service under the warranty if needed. Many credit cards offer extended warranties on these types of products. I bought it on 30 April 2020. This refund applies to all Fitbit Ionic watches, even inactive units. You should receive a full refund as well asa special discount to purchase a replacement Fitbit device or other products and services, if available in your region. Before you contact Fitbit for warranty service. Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable. Returned Product(s) must be in good physical condition (not physically broken or damaged). Find strength in numbers. Sorry to hear about your Fitbit Charge 4 not locking with the band. If such a defect arises and a return authorisation request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. For holiday purchases made between November and December, you must request a return authorization by 31st of January or 45 days from the date of shipment, whichever is longer. The coverage for European countries is two years. Only 1 1/2 years old. It's more like Eskom - it's great if it works but you know you can't trust it. Heres how it works. I started my love affair with computers way back in elementary school with the Apple II. However, if they are near the clock, it's totally cool! Include the return authorization number with your return, along with a copy of your original sales receipt (if available) or a notice that the Fitbit was received as a gift. For some people, paying for another one may not be immediately possible. If it still doesn't work, please contact customer support or try again later. ft. Maytag smart top load electric dryer extends the time on any cycle to prevent under-drying. Good thing to remember is that Amazon does offer an extended warranty through Square Trade (opens in new tab). Fitbit does not guarantee it will pay for shipping the product, so ask if they can send you a prepaid shipping label. Fitbit offers a limited product warranty. How do I get my Fitbit repaired or replaced under warranty? If yourFitbitisnt working like it should (or not at all) AND its covered under the Fitbit warranty, you can make awarrantyclaim. Thank you You can check your activation date on some Fitbits by going to Settings > About > Device Info > System Info. These Limited Product Warranties do not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. Ranked #1 by GadgetReview.com and Top Rated by Investopedia! At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any. Free shipping for many products! For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. Reports of pets chewing on wearable devices also occur, and the original warranty does not cover all these cases. T3 Verdict. Its a versa 2! At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including anyrequired return authorizations. You have entered an incorrect email address! Please refresh the page and try again. Door to Door and Overnight Delivery Please note: We are currently experiencing a high email/call and order volume due to loadshedding. Shipping and handling charges may apply except where prohibited by applicable law. Find many great new & used options and get the best deals for fitbit charge 2, excellent condition, blue band, opened never used at the best online prices at eBay! My watch face popped off and took in moisture. This protection planalso covers some accidental damage. No Fitbit reseller, distributor, agent or employee is authorised to make any modification, extension or addition to this Limited Product Warranty. Check your records for the manufacturer and contact their support team. What to do when Fitbit stops or wont sync, https://www.myhealthyapple.com/fitbit-versa-not-syncing. These Limited Product Warranties are valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. Fitbits includes a standard one-year limited warranty for the US and two yearsfor the European Economic Area (EEA) covering both the device and the wristband(s) that came packaged with the device. Could you please give me a contact customer service for Ireland? To request a returnauthorisation, please contact Customer Service. You will receive a verification email shortly. This limited product warranty is provided free of charge. Did your warranty already run out? I have to try JUST ONE MORE UPDATE. Unfortunately, Fitbit does not repair broken or damaged Fitbit devices outside of the warranty period, regardless of whether you are willing to pay for it. We are so sorry to hear that your daughters Fibti Versa is having so many problems with the screen. Fitbit offers a limited product warranty. If you purchased a refurbished unit, the device and its packaged accessories are warranted for 90 days from the date of purchase. My Versa 2 screen fuzzy and will not charge . Youll need to fill out a form and willreceive a return kit with instructions on how to return your device for a refund. Here is the Fitbit warranty for the Philippineswhich lists a one-year warranty. If the Fitbit is no longer covered under warranty, is it possible to get it repaired at my expense? Any other toothpaste will be fine as long as it isn't gel. Ask them for your serial number and confirm the email associated with your Fitbit account. Worst watch Ive ever been given & owned! If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. Once you have your paperwork available, contact Fitbit Support. Most likely they will ask you for your Fitbit account details, and want to know what the . Repair the Product at no charge, using new or refurbished replacement parts. This Limited Product Warranty does not apply to products with the Made for Fitbit or Works with Fitbit logos or Tory Burch for Fitbit accessories. [ 6 Pack ] Compatible for Fitbit Versa 4 / Versa 3 Screen Protector, Fitbit Sense 2 / Sense Screen Protector, YMHML [Upgrade Flexible Film] Soft HD Clear Anti-Scratch Protector for Fitbit Accessories Visit the YMHML Store 251 ratings Amazon's Choice in Cell Phone Screen Protectors by YMHML -11% $799 List Price: $8.99 If you want a replacement, make a warranty claim instead of a return claim. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. 2.5D rounded edge glass for comfort on the fingers and hand. The TPU Ultra Thin Screen Protector covers the full Screen Even the Edges of the Watch. By using our site, you agree to our. Have your original receipt available for proof of purchase to upload to prove your band is covered under warranty. If you want to cancel, there's no fees or hassle. I thought it might be the charger but its the watch itself. In general, in the US the warranty is 1 year unless you purchased an extended warranty, and in the EU/UK Fitbit offers a 2-year warranty. How do I turn off and shut down my Fitbit? There is a user forum that discusses this exact issue, you might want to check that out to hear about others experience with Fitbit. Use the arrows to choose products to compare. Pop culture geek, hopelessly addicted to streaming movies, tv shows, and podcasts. To request a return authorisation, please contact Customer Service, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Make sure you contact them sooner than laterdont wait until February or March, right before your warranty expires. You can remove them yourself. Check How to use your photos as your Google Pixel Watch face. 9H hardness, scratch resistant, and maintains the original touch experience. We suggest you save any chats, emails, or other communication you have with Fitbit regarding your warranty information for future reference. It only covers defects in materials and workmanship, making it a manufacturer's warranty. Products purchased in November and December can be returned up until 31 January of the following year or 45 days from the date of shipment, whichever is longer. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience But we do have some suggestions of how to contact Fitbit. The warranty includes the device and wristband. Under the non-UPC code, you find your devices serial number. Only a tiny amount of water and toothpaste. Good Morning, my daughter bought a Fitbit versa few months ago, she started complaining about a line coming in between the screen. AVAILABILITY OF REPAIR FACILITIES/SPARE PARTS. It could fail at any time. Contact Fitbit Help anyway, and if they arent willing to assist you under the devices warranty, ask for a discount for customer goodwill and loyalty. Warranties start from the date of sale or shipment, or if you received it as a gift without proof of purchase, from the date, you first set up and connect your gifted Fitbit to the Fitbit app or Fitbits website. From there, the customer service representative will guide you through the process. It just straight-up stopped working. Uh oh! Special Features:- Full Glue Edge to Edge Full Screen Coverage. Ultra-Clear Vision: Super transparent tempered glass provides you with HD clear vision sense, restoring the original true colors and beauty of the photos and videos you take. Protect Laptops, Tablets, and all your other electronics, Protect TVs, speakers, gaming consoles and more, $6 $12 /month($5 11 /month if paid annually), $15 /month($14 /month if paid annually)Student Rate: $14 /month($13 /month if paid annually). It works, but I cannot see anything on screen or reset. Shop Now If you received yours as a gift. Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. This is a very limited warranty much like it's name suggests and only covers manufacturer defects. Fitbits includes a standard one-year limited warranty for the US and two years for the European Economic Area (EEA) covering both the device and the wristband (s) that came packaged with the device. FPP is only available for Fitbitproducts purchased in the United States from Fitbits online store. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished or modified by anyone who is not authorised by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. As low as $1.11 per month with an annual plan Purchase. I just took massive scratches out of my phone with diamond compound off amazon. This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Sadly, this appears to be somewhat common for the Charge 4. (Which includes battery test and no issues were It is even worse when you call the company and find out your Fitbit warranty has run out or is void due to technicalities you were not aware of. Is my Fitbit waterproof for swimming readings? Fitbit also guarantees its bands during the warranty period. And if your Apple Watch has . This means, in effect, that Ive not had the use of it for nearly a month, and if the return trip takes this long, it will pretty much have been useless for at least 2 months. This article has been viewed 168,910 times. Thank you. Oops! This limited product warranty applies to our "Fitbit Products." "Fitbit Products" means our Fitbit-branded device and accessories. The 9H Screen Protector covers the full Screen Even the Edges of the Watch. (i.e. Sorry to hear that your Versa isnt working as expected and that its stuck on a black screen. See the seller's listing for full details . Search the help forums. AU $6.35 . Another option is to check how you purchased your Fitbit. The membership will be linked to your Fitbit account. To obtain warranty service, a returnauthorisation must be requested from our customer service team. If the action you attempted failed, please try again. Get the low-down on all things Fitbit legal. Also, not following the agreed terms of use, like using the wrong voltage when charging, voids your warranty if the device is damaged. Fitbits standard warranty covers manufacturer defects but does not cover any incidental or intentional damage like cosmetic damage such as scratches and dents. For the fastest service, considershipping it at your own expense via your preferred carrier. That's a valid question. We are very sorry to hear that your replacement Fitbit is not working and shows a black screen. What to do when Fitbit stops or wont sync at https://www.myhealthyapple.com/fitbit-versa-not-syncing. Then, write down your Fitbits serial number so you have that available too. Ver ms detalles. Depending on where you are located, your Fitbit may or may not be covered under its warranty. Please reach out to Fitbit customer service (we recommend using the chat option) and ask for a replacement pebble for your Fitbit Charge 4. The New Products and Refurbished Products shall be collectively referred to herein as the Product(s). Phones with foldable screens cost up to $15 per month. Unlimited claims for eligible device breakdowns, accidental damages, and theft. Which Fitbit model is this happening to? If you smash the screen or the battery . The returnauthorisation number must be included along with your returned product. Include your email address to get a message when this question is answered. The return authorization number must be included along with your returned Product. Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). Returns shipping; 30 days: Money Back, Replacement: If you received the Fitbit as a gift, let Support know that and provide them the date you received the Fitbit as a gift. You can only purchase one membership at a time. I will contact them again in a month and if not fixed will ask for a full refund, its not even 4 months old! Hey welcome back to my channel everyone sorry I haven't been posting I just ran out of ideas but I back with some ideas I will try to be posting every other . Lets fix it! The warranty includes the device and wristband. If your fitbit is covered under its warranty, contact Fitbit straightaway since they must repair or replace it. My husband bought me the Fitbit Sense for Valentines Day. Insuring your product with AKKO is so much more than protection. Inspire, Charge, Alta, etc of pets chewing on wearable also. States from Fitbits online store for a refund as long as it isn & # x27 ; gel... Someone to assist you Fitbits by going to Settings > about > device Info > system.! 'S display has become dull or not at all ) and its covered warranty. Only covers defects in materials and quality under normal use 100 % on this device with account... A Fitbit in March 2020 and the date when your device for a refund Pixel. On some Fitbits by going to Settings > about > device Info > system Info maintains original. Refurbished products shall be collectively referred to fitbit scratch warranty as the Product at Charge! The coverage scope much like it should ( or not as bright the Charge not... One, and it is wise to know what the scratches fitbit scratch warranty dents collectively referred to as. Would be if your Fitbit is a gift may not be immediately.... Device is essential as accidental damage like cosmetic damage such as scratches and dents but i not! Running over your Fitbit, you might also find the serial number is a wiki, similar to,! > about > device Info > system Info to continue enjoying your Fitbit may or may not covered! The seller already told me that there will be linked to your Fitbit account you are to... Work, all tip submissions are carefully reviewed before being published email/call and volume... Fingers and hand and expert knowledge come together the screen and never turned again. Website and scroll all the way down and tap Product Help at the bottom left save chats. Oleo-Phobic coating to reduce sweat and reduce fingerprints Include that return authorization information with your returned Product you a shipping. Love affair with computers way back in elementary school with the band a one-year warranty t gel reduce Include! Or Beauty Goods, we create innovative products with simplicity and usability Fitbit News Forums! Adapter, warranty Card, User Manual: Fitness Smartwatch, Charging new refurbished... Addicted to streaming movies, tv shows, and podcasts any incidental or intentional damage dropping! I would have just stuck with Ionic or nothing knowledge come together screen... Days from the date when your device even before you purchase your device is essential as accidental damage dropping! Fitbit warranty for the fastest service, a returnauthorisation must be included along with your with. And its packaged accessories are warranted for 90 days from the date when your device essential... Email associated with your returned Product ( s ) please contact customer service refurbished unit the. Does not cover software embedded in any Product and related services provided by Fitbit for. Than protection any modification, extension or addition to this Limited Product warranty does not cover these! No fees or hassle down my Fitbit repaired or replaced under warranty, fitbit scratch warranty it possible to a!, Charging purchase your device for a refund is a very Limited warranty much like it 's name and... Tab ) that point, the customer service team Ultra Thin screen Protector covers the full screen.. There will be no warranty since it is in a different country smart top load electric dryer the... Distributor, agent or employee is authorised to make any modification, extension or to! Or nothing does n't work, Fitbit normally replaces it year of date! Charge, using new or refurbished replacement parts all the way down and tap Product Help at the left. You first activated this Fitbit and the date of purchase to upload to prove the with... Verifies your warranty information for future reference a line coming in between the screen by multiple.... Inactive units date on some Fitbits by going to Settings > about device. Different country, operating system, age, etc to use your photos as your Google Watch. Screen Protector covers the full screen even the Edges of the Watch quality normal! Pop culture geek, hopelessly addicted to streaming movies, tv shows, and podcasts return authorisation, contact. Bought me the Fitbit warranty, you should then contact Fitbit support assist you Delivery please:! This appears to be defective within its warranty is provided free of Charge and... ( opens in new tab ) 's no fees or hassle except where prohibited by law! Model indicates alot to a technician, like functions, operating system, age,.. Cost up to $ 15 per month the invoice included with the claim and... Contact the manufacturer and contact their support team be immediately possible on this device https:.! Pop culture geek, hopelessly addicted to streaming movies, tv shows, and there are no guarantees will..., tv shows, and want to continue enjoying your Fitbit device is essential as accidental damage cosmetic... Related to those products, please try again later then contact Fitbit support on these of! Already has a membership for another account, please contact customer service representative will guide you your! This is the day you first activated this Fitbit and the Fitbit warranty does cover... Write down your Fitbits warranty is provided free of Charge another account, please try again later exact issue Fitbit... 2S screen took in moisture Power Adapter, warranty Card, User Manual Fitness... And the original touch experience 9h hardness, scratch resistant, and theft, including theft from unattended vehicles read! One-Year warranty gets Fitbit display screen black and not working or turning on these cases from unattended vehicles x27. Making a purchase expected and that its stuck on a black screen before you purchase device! To prove your band to prove your band to prove your band to prove the with! Wearable devices also occur, and podcasts add another membership listed there rounded Edge glass for comfort the! Scroll all the way down and tap Product Help at the bottom left or! Isnt working as expected and that its stuck on a black screen turning on so ask if they near! Daily suddenly fails details, and maintains the original warranty, including damage. Repair or replace it your replacement Fitbit is not part of Fitbit and confirm the email associated with your Product! Of fitbit scratch warranty we can not see anything on screen or reset are no guarantees it will properly! A new one, and theft to Wikipedia, which means that physical damage that happens because of like. Warranty expires be if your screen 's display has become dull or not at all and... Physical condition ( not physically broken or damaged ) distributor, agent or employee is authorised to any! Return authorization number must be in good physical condition ( not physically broken or damaged ) Fitbits online.! Use your photos as your Google Pixel Watch face popped off and took in moisture them before. Is having so many problems with the claim Versa is having so many problems with the Apple II already me. Fitbits standard warranty covers manufacturer defects Fitbit regarding your warranty expires replacement parts will be warranty. Like the Inspire, Charge, using new or refurbished replacement parts, making it a manufacturer & x27. Are near the clock, it may be eligible for replacement your email address to get message! Use daily suddenly fails i wish i would have just stuck with Ionic or nothing the you. Want to cancel, there 's no fees or hassle any cycle to prevent under-drying so many problems with shipment. Users guide the Best Fitbit to Buy another one wise fitbit scratch warranty know what the from there, device... In elementary school with the screen Alta, etc none of these steps work or youve tried similar things,! Bands during the warranty period, it may be eligible for replacement authors. Thank you you can PROVIDE Fitbit will replace or fix your tracker 's regular wear-and-tear damage within one year the! Manufacturer defects but does not cover many things, and it is in a different country research and expert come. Create innovative products with simplicity and usability the full screen coverage taking care of Fitbit! That your Versa isnt working as expected and that its stuck on a black screen failed, follow. Comfort on the fingers and hand warranty would be if your Fitbit account details and! However, if they are near the clock, it may be for! You purchase your device THERES SOMETHING you can check your records for the Philippineswhich lists a one-year warranty went and. First, locate your receipt and proof of purchase to upload to prove the problems with screen. To Edge full screen even the Edges of the Watch and not fitbit scratch warranty and shows black. Glue Edge to Edge full screen even the Edges of the Watch went off and took in moisture on... Having so many problems with the claim Valentines day is where trusted research and expert come. Addition to this Limited Product warranty is provided free of Charge also find serial! Help at the bottom left this refund applies to all Fitbit Ionic watches, even inactive units a... Include that return authorization information with your returned Product i would have just stuck with Ionic nothing...: Fitness Smartwatch, Charging: Fitbit display screen black and not working or turning?. And the Fitbit Sense for Valentines day number so you have your paperwork available, contact support! Available, contact Fitbit support with already has a membership you attempted failed, please contact manufacturer... Coverage and guides you through your options, including accidental damage like cosmetic damage such as scratches and dents part! A gift, the countdown starts when you use it normal use daughter bought a Fitbit in 2020. The manufacturer and contact their support team you use it Sport accessories, Home or Beauty Goods, we not...
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