Girl, 2, looks star-struck as she presents Kate with a gift of Daffodils for St David's Mike Tindall's latest money-making scheme! When asked about the morale of her fellow employees, she responded it was "okay," but it would be better if they had a supervisor to check in with. The department received hundreds of phone calls saying Donna Reneau was disrespectful for scolding Debra Stevens as she sobbed and asked for help. FORT SMITH, Ark. They just weren't able to get to her on time,' Mitchell said. - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. Brian Walshe Charged With Murder of Wife Ana Walshe, Missing Massachusetts Mom of 3 Last Seen in December, Murder Suspect Bryan Kohberger Messaged University of Idaho Victim Multiple Times Prior to Her Death: Report, Missing 4-Year-Old Athena Brownfield Was Beaten to Death on Christmas Day by Male Caretaker, Authorities Say, Lisa Marie Presley Died Deep in Debt, Left Graceland to Daughter Riley Keough, Miss USA RBonney Gabrie Shows Off Her NYC Apartment After Being Crowned Miss Universe, 'Cult Mom' Lori Vallow 'Participated in Killing of Her Children' and Should Face Death Penalty: Prosecutors. 4.38am: 911 call received. ", The Chief of Police reported that in spite of what is being presented, Reneau is a "good, decent human being who has saved countless lives in the last five years. "I've never had anything happen like this before. By Luke Kenton and Emily Crane For Dailymail.com, Published: 16:27 GMT, 31 August 2019 | Updated: 06:41 GMT, 23 December 2019. Our website services, content and products are not intended to be a substitute for professional medical advice, diagnosis, or treatment. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. So now he is demanding an apology. Also exacerbating response and rescue efforts were the facts that Mrs. Stevens was having trouble describing her exact location and flooding limited the ability of first responders to reach her, said a press releaseissued by the police. Every police officer on duty is busy on other calls. Stevens called 911 . ", "I'm sorry if I'm being rude, I'm just scared," Stevens can be heard telling Reneau on the phone. Arkansas 911 Dispatcher Tells Woman To 'Shut Up' As She Drowns To Death, Lauren Kanarek Shot By Olympian Michael Barisone, Called 911 While Her Fianc Held Him Down, Awful New Details Revealed About The Teen Who Died After Being Crushed In A Parked Minivan Despite Calling 911 Twice, Groom Invites His Nephews To His Wedding But Excludes Brother's Stepdaughter Her Mom Is Debating Whether To Attend, What Jon Hamm Says Changed His Mind About Marriage After Swearing It Off During His 18-Year Relationship With Jennifer Westfeldt, Man Insists Landlords Should Get Tipped By Tenants If They're Going To Tip Baristas, New Details About A Baby Who Was Accidentally Locked Inside A Hot Car And Why A 911 Operator Refused To Send Police To Help. Donna Reneau was working her final shift on August 24 with the Fort Smith Police Department when she received a frantic call (listen below) from Debra Stevens, 47, after suddenly finding herself trapped in rising flood waters and fearing for her very life. However, audio of the 911 call documenting the 22 minute exchange between Reneau and Stevens was released August 22, after the dispatcher and police department faced fierce criticism for how Stevens terrified pleas for help were responded to in her final moments. We also call on Fort Smith, Arkansas city officials to thoroughly investigate the Fort Smith Police Department processes, examine this death case and take criminal action against everyone involved in masking this crime - and also against Donna Reneau whose negligence and condescending behavior ultimately contributed to the death of Debra Stevens. Operator Donna Reneau took that call at 4:38am. August 30, 2019 06:45 PM A woman drowned in a flash flood in Arkansas on Saturday after calling 911 to say she was trapped in her car as water was rising around her. Officers with the Fort Smith Police Department have also received death threats over the situation. Websites CRASH as hundreds of thousands of families find out today Is YOUR lifestyle good for your heart? I'm sorry . Unfortunately, in the process, she got trapped by flash flooding. We call for the investigation and criminal prosecution of Donna Reneau for her crimes of negligence and ignoring this woman's pleas for help as she drowned in her vehicle in the flood waters. Miss Debbie' before saying 'Oh my god. I'm gonna drown,'" Diane recalled. Please sign this petition so that we can get Donna Reneau prosecuted for her crimes and bring some peace and closure to the family of Debra Stevens. Ralph R. Ortega For Dailymail.com
Only four dispatchers were on the seven911 lines when the flooding started and nineofficers were already out trying to rescue others. . She's a former 911 dispatcher who used to save lives with her calls daily. 'Probably having another dispatcher in there at that time would have been helpful but remember we're talking at 4.30 in the morning so getting folks down there to assist with dispatch would have been difficult', Baker said. Did they find her? Dispatcher Donna Reneau, who was working her last shift because she was quitting, abused the poor woman. Ralph R. Ortega For Dailymail.com
Debra Stevens, 47, pictured left was on her regular newspaper route when a flash flood swept up her car. Stevens said the floodwaters had picked up the SUV up and the vehicle was starting to move. Pictured above is dashcam video of authorities searching for her car, Reneau could be heard telling the first responders searching for her: 'I'm on the phone with her now and she is legit freaking out. Forget turnipsnow eat SQUIRREL! 'They had an incredible amount of difficulty getting to the car because of the flood conditions. All Rights Reserved. The call was placed on the operator's very last shift on the job, but officials say that after what happened they are working to better train their operators. He suggested that perhaps Reneau underestimated the urgency of the call. Reneau faced no criminal charges in Stevens death. Reneau had turned in her. We've received your submission. In the 911 recording . ", Reneau also tells her at another point, "You're gonna have to shut up, OK?". A frantic Debbie Stevens sobbed as she was on the phone with an operator in Arkansas while she was trapped in a flash flood on the morning of Aug. 24. Every police officer on duty is busy on other calls. She was also heard in the call telling Stevens to "shut up.". Police have called the dispatcher, Donna Reneau, "callous and uncaring," reported USA Today.. Stevens called at around 4:30 a.m. and said that she was in an emergency situation. The family has set up a GoFundMe page to benefit Stevens' husband, Marcus Stevens. This petition starter stood up and took action. He suggested that perhaps Reneau underestimated the urgency of the call. 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Bodycam video released by the Fort Smith Police Department shows first responders searching for Stevens' car when she called 911 to say she was trapped in flood waters, Stevens repeatedly told the dispatcher that she was going to die because the water was rising up past her chest and had engulfed the inside of her SUV. So calm down'. I dont want to die, she said. 4.58am: Responders on scene advise all others to take alternate routes to the scene as main roads are blocked by water. Fort Smith interim Police Chief Danny Baker said Thursday that Donna Reneau was working her final shift Aug. 24 when Debra Stevens died. Until August 2019, Reneau had an extremely stressful job. An internal investigation by the Fort Smith police department found that Donna Reneau performed her duties as required, the Arkansas Democrat-Gazette reported. (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. I dont want us interacting with anyone in that way, whether its a life or death situation or not, Baker said. Reneau told investigators that she needed to be so stern to get important information from Stevens. Pictured above is dashcam video of authorities searching for her car. She hasn't been charged with any crime. The review concluded that she had done her jobas required. called 911 on his parents for making him eat a salad. Who is Donna Reneau? The 911 call was in EXCESS of 20 minutes. Baker said 911 had been inundated with calls at the time from people who were also stranded in flood waters. "Please help me, I don't want to die," Stevens can be heard begging in the 22-minute 911 call previously released by police. 5 Debra's last moments were captured in a chilling 22-minute phone call Credit: Facebook We are no longer accepting comments on this article. The face of #EVIL #donnareneau. We call on Fort Smith Police Department and Fort Smith city officials to investigate and prosecute Donna Reneau for these crimes that led to this woman's death in failing to do her job. The dispatcher, a certified training operator who was not named on Friday, reportedly screamed "that stupid f----- c---" while on duty April 9, according to a complaint from a caller who overheard her. She's an experienced generalist with a passion for lifestyle, geek news, pop culture, and true crime. A 911 dispatcher told a drowning woman to "shut up" in the moments before she died on August 24, reports said. However, the dispatcher was not found to have done anything that would warrant her termination, police said. Stevens becomes increasingly distraught as the call progresses and the operator at one point responds by telling Stevens, "This will teach you, next time don't drive in the water. 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