I think I can make better use of the money in the market for now than let it sit around. Fairly painless! Plus, your own feed of TPG content. However, if you would prefer the alternative please call Viking at 1-833-900-0951 or contact your Travel Agent by March 25, 2020. Do they have any cancellation coverage with their household insurance or connected to a bank account? Assuming that was the original means of payment. Please view our advertising policy page for more information. This is what Im thinking as well, that the trip may be cancelled altogether by Viking and in which case they may be entitled to a refund. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. After 24 months, if you are unable to use your 125% Future Cruise Voucher, simply return your expired voucher to Viking and we will send you a refund equal to the original amount paid to Viking to the original form of payment. No real reason to plan a vacation if you can't get off the ship. What's the upside if the cancellation falls under covered reason? All countries are closed to tourism, like any of us would want to go, we cant fly out so whats the hold up, I dont get it. Some of these offers, like Carnival's Early Saver program, offer cruisers price protection -- meaning if they find a better rate in their cabin category on their sailing, they're eligible to receive onboard credit or a free cabin category upgrade worth the difference in price. Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking at tellus@vikingcruises.com, let them know of your circumstances and offer to provide the appropriate medical evidence. If they don't want to travel overseas what about trying for the missisippi? The 125% Future Cruise Voucher will also be fully transferable. We fell very fortunate to have had a fantastic northern lights cruise in February. Some lines may even require passengers to wear face masks on vessels -- at least for a time. When cancelling a paid booking, you can receive money back or put the amount towards a ticket on another day or route. When I got in touch with Viking a few weeks back once they out out the new temporary policy I was told we did NOT fall under those guidelines since our ship embarkation date is May 1. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. Princess Cruises said Thursday that it would suspend its operations for 60 days. Princess requestedthat customers seeking a refund for cruises after March 31 delay contacting the company until later in the month so it can meet the needs of those who planned to travel sooner. Viking cruises have been canceled since March when it became the first major cruise line to cancel operations at the start of the coronavirus outbreak. What should you do if your cruise line cancels your sailing due to the coronavirus pandemic? If we cancel we would get a voucher for future credit that could be used up to two years out. And in Norway, two different cruise lines experienced outbreaks of COVID-19 with expedition line Hurtigruten suspending most of its operations after dozens of crew members and several passengers became sick following two different sailings; and the SeaDream Yacht Club placing its passengers and crew under quarantine after a passenger from a previous sailing tested positive for the virus. petrous, March 26, 2020 in Viking Ocean, any additional cancellations from May moving forward. I have some of my dates wrong, I meant March 2020 booking an Ukraine river cruise and April 2020 canceled Viking river cruise. So who knows. Related: Heres how to cancel or postpone a cruise due to coronavirus. Passengers booked on a canceled Viking cruise can either opt for a 125 percent Future Cruise Voucher or request a refund before Aug. 24. And they're making the offers enticing. By We'll make an effort to keep this current, but if you learn something we don't yet have posted please leave a comment below and let us know so we can keep things current. For the meantime, no news is good news. It has for me 4 times over the past few years. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. As a guest whose cruise falls within this window of suspended operations, we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. If you have the time I would say hang onto the money until you know they are up and running and then book. Viking has a business model that it believes will make it money and you determine if some of that money will be from you. Glad everything worked out well for you -especially since you trashed Vikingin another thread yesterday: They already have us figured for idiots. I don't think it's false hope when we need an official confirmation. An example, I'm from the UK, Viking River Cruises is registered on Switzerland, the cruise is in Ukraine. FAQ: What Are the Latest Cruising Rules From the CDC. But that might not be the case. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Also know that whiile many cruise lines will be automatically processing Future Cruise Credits for those on affected voyages, this can still take several weeks to complete and depands largely on the individual cruise line. Passengers have until Dec. 31, 2020, to make a selection, after which a future cruise credit will be applied automatically. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Learn more. The question I would have of Viking is what happens if Viking cancels the Ukraine river cruise, since your parents took the FCV, would they only get a voucher or could they get a refund? What would we come back for another sailing? We are fronting them interest free money ----- what part of that is OK with you? What's the downside to us? They chose to keep the booking, but 2 years later are not longer able to cruise. Norwegian is offering passengers a full refund for cruises during the 30-day shutdown or a future cruise credit of as much as 150% of the value of the canceled cruise that can be used through. Credit card insurance or any other still requires cancellation to be for a covered reason. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. Just a matter of time before official announcement. Cancellation Policy Due to COVID-19 Did they pay with a credit card? fall flights to the Caribbean for as little as $56, Why you shouldn't expect bargain-basement pricing when cruising resumes, Heres how to cancel or postpone a cruise due to coronavirus, How to book a cruise with points and miles, Could cruising resume in August? For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first. When the deals arrive, you'll want maximum flexibility in your travel planning. Deposits are refundable unless otherwise indicated. This is a decision we made with a heavy heart, but with present circumstances what they are, we are unable to deliver the high-quality Viking experience for which we are known. Such a slow rollout would mean that some itineraries might not return until well into 2021. Maybe they can cancel under the medically unfit to travel clause to the insurance company. In that spirit, we have made the decision to extend our temporary suspension of operations through June 30, 2020. None, except that 15 minutes not spent browsing Cruise Critic. Photo: Courtesy of Viking Cruises. Guests will have 24 months to use their Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Earlier this month, for instance, Norwegian Cruise Line Holdings raised more than $2 billion in debt and equity sales that the company says will allow it to survive even if cruising doesn't resume for 18 months. We upgraded our stateroom DV1 to PS2 and air from economy to comfort. That's simply not sustainable long term. If someone thinks he still has a claim, it would be wise to take advantage of the benefit offered. Viking is our go to cruise line now. We'll run a soft credit check to find special offers, but it wont affect your credit score. Enrollment required. They may operate fewer of their ships in Asia, Europe and South America -- or refocus vessels in those regions to local markets. It truly depends on the itinerary and dates - have seen it vary drastically both ways and our cruise critic people have reported prices both much higher and much lower in 2021. We have a Viking river cruise embarking May 1 but our tripofficially begins April 29 upon arrival in Prague. Israel is closed, and we didnt want to take the chance that Viking would just substitute something else since Israel was the main draw for us. These Future Cruise Vouchers will also be fully transferable. Enrollment required. We rebooked for July 2021. Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking attellus@vikingcruises.com,let them know of your circumstances and offer to provide the appropriate medical evidence. For an explanation of our Advertising Policy, visit. But we don't know what other new rules for cruising could soon be in place. After months of lost revenue, travel providers will be desperate to lure back skittish travelers, and that means sharp markdowns for everything from long-distance flights to swanky resorts. Hang in there! I would say they are being more than fair. And our TA has been wrong about other things. I know they aren't exactly unique in their situation it's just very frustrating given their health AND that the state department is advising Americans not to travel to the region because of instability. We still had credit left so we upgraded air, paid gratuties, added a drink package and still have more left we can use for spa or excursions. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Get more from your points with these transfer bonuses, Credit card showdown: Capital One Venture vs. Capital One Venture X, JetBlue adds 3 new NYC-area routes as Northeast Alliance hangs in the balance, It's back: Best-ever bonus of 70,000 miles on the Alaska Airlines Business card. I feel we have become one large Viking family of 500,000 guests each year and 10,000 employees. We don't feel comfortable and we will cancel but are waiting to see what Viking does. Hes sailed on more than 150 ships. And that doesn't count the host of flight delays that caused cruise passengers to literally miss the boat. More than 700 passengers became infected, including 46 Americans. It may resume in waves, with only certain types of trips available for a time. 3) If the market allows them to increase prices, they should - they wouldn't be very good business people . Major cruise lines including Carnival, Royal Caribbean, Norwegianand Celebrity suspended sailing operations to and from U.S. ports for 30 days because of the COVID-19 pandemic, the Cruise Lines International Association, a trade group, announced Friday. Everything. Maybe other places as well, I'm not sure. We hope they can make it through this. Just got the email cancelling our Jun 27 Majestic Fjords sailing. 19952023, The Independent Traveler, Inc. Help requested: Cancelling a Viking Cruise. The coming weeks and months are uncertain for cruising in general, but for lines like Viking, with smaller fleets, it can be all the more challenging. 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