Any suggestions what might be the problem? Go to the Apps menu by selecting it from the top of the screen. Open the ESPN App on your streaming device. There is an icon with a magnifying glass. Select the cog wheel icon at the top right of the screen using your Firestick remote. Although restarting your Fire TV stick is more likely to be the issue, its important to cover all of your bases. Which can resolve any issues with the app. Key Benefits Of Using A VPN For Amazon Firestick, Better Technology means Better Business | IVR, How to Use Instagram Reels Saver to Download Instagram Videos. Start a web browser and go to the ESPN+ billing page. The free version has a bunch of really good live content, and you can get even more and very popular live events by getting a paid subscription to ESPN+. Ive put step by step instructions for each of these troubleshooting steps at the start of this article. The ESPN app is installed from the Apps menu on your Fire TV stick. Go to Settings, locate WatchESPN and select Reset Authentication. Press the button on your Firestick remote that has 3 horizontal lines, this opens up another menu, then select uninstall. Then select the option that says manage installed applications. I have this same problem. Choices, indeed watch ESPN on your U-verse TV service, and. Works 100% fine on the Roku, but not on the Fire Stick. When trying to watch ESPN through the U-verse tv app on my Amazon firestick, I am presented with the ESPN playback authorization failed. Restarting the modem refreshes the authentication and often resolves failed log in attempts. 1-800-MY-APPLE, or, Sales and It seems to work, but then when I try to watch the ESPN or ESPN2 live streams, I get the same "Unable to Play Video" message and the cycle continues. Visit http://games.espn.com/ffl/connectivity in any browser and note any error messages. However, from time to time the video can have an issue, so this is what to do if the ESPN app doesnt play any video when you select a match/game or event. Hulu + Live TV also offers a Fire TV to watch ESPN live with their service. After that, select both clear cache and clear data. What are the 3 steps for troubleshooting to get to ESPN? In general, broadband or higher is perfectly capable. I discovered this about a year ago. Most people only have one Wi-Fi modem. Now, anytime I launch the app and go to watch whats currently airing on ESPN, I get an error saying This channel is not part of your TV package (or something similar). Visit es.pn/activate on your phone, tablet, or PC. This site contains user submitted content, comments and opinions and is for informational purposes Here's how it works: When I am at the location with just internet and try to stream ESPN, it automatically logs me in with the account for that location which does not have the TV rights. If you subscribe to Sling TV, DIRECTV STREAM, Hulu + Live TV, fuboTV, YouTube TV, or cable/satellite providers you can just use your subscription credentials to access to ESPN App. This is one of the most common causes of it not working. account automatically. The main thing is to restart all the devices involved. Sometimes accounts get in strange states where authentication doesn't work properly for the online apps. I was also having this problem with AMC, BBCAmerica, and Viceland. ESPN Plus Sign In #ESPN+ , Heres how to cancel your ESPN+ subscription on iOS, Android, Roku, Amazon and the web.How to cancel ESPN+ on a web browser. Also add "reset my cable provider login password" to the listtried to trick it into allowing me to put in my ID/Password, but it still just pushed me through and didn't allow that to happenit still validates my access rights, but doesn't allow certain content to playextremely frustrating Jun 29, 2015 10:24 PM in response to timfmorris. Go back to the home screen by pressing the Menu button. I have tested and now showing all ESPN has access via the Spectrum TV app. The login page attempts to load and then sends me back to the "Select Your Provider screen. Most people only have one Wi-Fi connection so choosing the right one with another device is really easy. WatchESPN app won't let me re-authenticate, but also won't get me all the content, User profile for user: ESPN App on Firestick, DirecTV. A dialog box will appear to ask whether you want to use your TV service provider to access content. Im so ready to just get rid of Directv. I created an account to say thanks!! View all articles. Please sign out of the app on your Fire TV/Stick 2. Every time I try to watch anything I get an error that I need to reauthenticate. I love learning new things, and I think that's why I enjoy writing so much - it's a way of learning more about the world around me. With their base plan, you will also get ABC, ESPN2, ACC Network, SEC Network, Big Ten Network, TNT, TBS, FS1, and USA Network. I dont understand why I can watch on my phone by logging in but cant get it on the firestick. This means your ESPN app is fully installed. Here are some other suggestions if the above does not fix it: @ATTHelp, I reset our account password but there was no luck with that. Be nice if the cable provider would not assume they know the account you want to use. So, after trying each of them, open up the ESPN app again, and see if its not working. To get it to play video, restart your Fire TV stick, and verify there isnt an issue with your Wi-Fi modem by connecting a different device to the same Wi-Fi connection and checking the speed. Follow our daily streaming news, in-depth reviews on streaming services & devices, and use our tools to find where your favorite content is streaming. The folder they are saved to is known as a cache or app cache. Nov 13, 2015 1:04 PM in response to timfmorris, Apr 8, 2015 5:02 PM in response to timfmorris, Add "reset my wireless router" to the list of things I tried, Apr 9, 2015 3:57 PM in response to timfmorris. Any ideas what this is and how to fix it? StephI checked again and I still get the same error on my firestick. Sign in or register to get started. I did NOT want to reset my whole iPad just to get one app to work. Code 012-1201-704". you need to be able to verify with a subscription. Start with step 1, which is to restart your Fire TV stick, then work your way through each of the steps one by one. The screen then gave me an activation code when it was only signed onto UVerse, and not trying to sign in with Directv credentials. I am not having this issue on the multiple other apps I am currently installing. I have cleared cache on both apps, restarted both apps, restarted the firestick, and unplugged and re-plugged my router and get the same result. Watch a Youtube video on your smartphone to see if the internet is running properly. This info should appear when you login to your ESPN account, or under the Subscriptions area of your ESPN account. It works fine with my Xbox and on my iPhone. Nov 13, 2015 1:03 PM in response to TheRealDana, 2) Go to Settings, locate WatchESPN and select Reset Authentication, 3) Open WatchESPN using cellular, 3G, LTE, etc. Continue Purchased on phone & need help? With you subscription you will be able to stream on Unlimited Devices on your home network and you will get an unlimited DVR. When this happens theres a few fixes that will solve this issue and get it working again. All postings and use of the content on this site are subject to the. If there is, it will give you the option to install it. New comments cannot be posted and votes cannot be cast. Apple disclaims any and all liability for the acts, Why does my ESPN app say you are not authorized? If you dont want a cable subscription, you can watch ESPN with a Live TV Streaming Service on your Fire Stick. TEXT TO SHOW: Text your comments into 40705 (message and data rates may apply) to let us know what you think. Watch ESPN on ESPN App with Fire Stick The least expensive way to watch it would be with a subscription to Sling TV. any proposed solutions on the community forums. It will generally take less than 1 minute to download, and after its finished it will install it automatically. jsconnelly 6 yr. ago On my TCL Roku tv I started getting 0033 error "The customer is not authorized for the content requested" on all of my TV Apps. I have talked with both ESPN and Xfinity and neither seems to have any ideas for fixing this. It should say Spectrum. what type of Spectrum account do you have? I absolutely have ESPN as part of my Spectrum package, but even when I log in with my Spectrum credentials, I still get that error. May 8, 2016 8:57 PM in response to iPadUser711, Aug 30, 2016 10:52 PM in response to billybaroo32. How do I verify my account? As you use apps on your Firestick some can freeze, and you need to force stop them in the settings, restart your entire Firestick, or the ESPN app will close itself on its own. There is no way to get ESPN on a Firestick that is outside of the recommended regions according to the official ESPN website. It will take a bit of time to uninstall then you need to search for the ESPN app in the app menu and select it to install it again. In total there are 5 steps. It works fine with my Xbox and on my iPhone. Then plug it back in after 10 seconds or so. Log into your account if necessary. Fire TV sticks are connected with a micro USB port that plugs into the wall outlet. This will bring up the ESPN app. Clearing cache and restarting the Firestick and great first steps. Any help would be appreciated! If you are looking to stream ESPN, there are plenty of options to watch in on Amazon Fire devices. rocketjetz, I actually did delete the app from my firestick, re-downloaded it, and logged in to my spectrum account when launching itI got the same error. Jan 19, 2017 5:15 PM in response to timfmorris, I have DirecTV. I have tried logging out and logging in and nothing has helped. I'll try on my xbox tonight. Any information anyone has would be greatly appreciated. Get a 30-Day Free Trial of Paramount+ to Stream 1923 starring Harrison Ford and Helen Mirren. Watch ESPN on DIRECTV STREAM with Fire Stick, Watch ESPN on Hulu + Live TV with Fire Stick, DEAL ALERT: Get 30-Day Free Trial of Hulu, Get 50% OFF Your First Month of Sling TV to Stream Live Sports, DEAL ALERT: Get Disney+, Hulu, and ESPN+ for JUST $12.99 (50% OFF), DEAL ALERT: Watch Yellowstone Spin-off "1923" on Paramount+ For Free with This Promo Code. Next to the search events box there is a little circle. reidmix, User profile for user: Share your requests for new features, channels, etc. While you will give up some channels compared to more expensive services, you will be able to stream ESPN. When you shop through our picks, we may earn a commission. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. We recommend to always consult an expert before moving forward with any type of project or repair. omissions and conduct of any third parties in connection with or related to your use of the site. You can watch your favorite TV shows on network websites and mobile apps with TV Everywhere. finddiffer.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Sometimes accounts get in strange states where authentication doesn't work properly for the online apps. Start by launching the ESPN 3 addon from the Addons menu. To clear the app cache for the ESPN app: 1. At just $40 a month, their Sling Orange plan is the cheapest streaming option to watch ESPN on Fire TV devices. Cannot be combined with any other promotion and wont be eligible if you try to use a coupon code or cash back from another site. I am seeing it working on my end now. You dont need cable TV to watch ESPN. The first time you try to stream any content you will be prompted to log in with the username and password your TV provider issued. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. We were going crazy and never in a million years would we have come up with this solution on our own! How on earth did you figure this out, and *** is going on? Heres step by step details to perform each of the troubleshooting steps you should do to fix the ESPN app not working on your Firestick. So, give it about 5 minutes to be sure. Helpful answers. 2023 AT&T Intellectual Property. After a few phone calls back and forth between my cable company and ESPN (each referred me to the other), someone at my cable company "reset" my logon ID, and after re-authenticaing my Apple TV device, it began to work. Apple may provide or recommend responses as a possible solution based on the information Will I be required to sign in every time I use the ESPN app? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In most cases, there is no need to re-enter your verification credentials. Only valid for new DIRECTV STREAM subscribers. After about 10 seconds plug it back in to the power. After that if it still wont let you log in follow the steps below. The Streamable is reader-supported and may earn an affiliate commission when you sign up with our links. Have you tried to uninstall and reinstall the ESPN app? Some TV. How to Login ESPN Plus Account? Also, remember that the ESPN+ is different than WatchESPN. New to the Community? I have both internet and cable tv service from them. Will I have access to the same networks on the ESPN app or ESPN.com if I log in away from home? It will check with the Amazon online system to see if there is an update. This is so frustrating. This is how to update the software on your Firestick to the latest version. After doing each step open the ESPN app and see if it no longer asks you to reauthenticate. Thank you so much posting these instructions! On your browser, enter the activation code and click Continue. The first time you open the app, you will be prompted to select your video provider and log in with the username and . A lot of firestick apps periodically require you to sign back in or re-authorize, sometimes on a monthly basis. Then log back in using the credentials you used to sign up on the ESPN website. Just make sure that your smartphone and FireStick device are connected to the same Wi-Fi network. didnt need to log in. A message saying that you are not authorized, need to re-authenticate, or that there was an authentication error, comes directly from your TV provider. Any ideas to help me resolve this would be appreciated! What a pain. -Signed out of my Apple ID, then back in in order to reinstall the app. Hi, I'm Nam Sun-Hi. I have paid for ESPN+ every month. There are step by step instructions for how to do each of these steps. Interesting. To stop this being required for future apps you install you can turn on automatic updates. It had been working for the longest time until I had to reboot the firestick. All rights reserved. A lot of firestick apps periodically require you to sign back in or re-authorize, sometimes on a monthly basis. With your subscription, you will also get access to The Disney Bundle meaning you have access to Disney+ and ESPN+. But, if the internet speed is slowed down for some reason, it will be stuck buffering until it catches up and downloads enough of the video file. YouTube TV has an Unlimited DVR and you can watch on up to three devices at the same time. We can help with the streaming issues with ESPN. Settings the cog wheel icon on the top right of the screen. They have been having authentication issues like this with all the different channel apps lately. I have two xfinity accounts, one with TV and one with just internet. Get your first month for JUST $20. This will prompt the username/password screen instead of bypassing it (I had to connect my iPad to my phone using a "Personal Hotspot" because I don't have a data plan for my iPad) 3. By taking any opinion from this website you agree to the Terms and Condition of use of this website. The app authenticates to your account using information from the modem. If you're already subscribed, maybe you can restart the fireTV unit, or force stop the ESPN app and try again. Exit this menu, and then open the ESPN app to see if its working now, and playing video without any stutters. Jun 29, 2015 10:31 PM in response to derek70. If you are having trouble connecting to the ESPN Fantasy App, please try the steps below: For additional support, please give us a call at 1-888-549-ESPN (3776). With ESPN+, you will able to watch exclusive live sports that isnt airing on ESPN. Its common that an app on a Firestick will work for a very long time with no issues at all, and then stop working, or have issues loading. I did the recommendation of turning off wifi and using personal hotspot and that worked perfect. I think no matter what you have to pay a fee? The app cant connect to the internet so it gets stuck loading. Which generally includes, the Firestick itself, and at least a TV or projector. New comments cannot be posted and votes cannot be cast. For these devices, sign out of the TV provider from the ABC app: Go to Account; Select TV Provider; Select the Sign Out button, then select Sign Out again to confirm; You can now sign in to your current TV provider; If you don't see your device listed, please use these steps to sign out of your TV provider . only. From the home screen on your Fire TV Stick, find the "Search" option in the top menu. Also, do step 4 which is to make sure the software on your Firestick is updated to the latest version, it also covers how to do that. If its still having an issue and wont log back in, uninstall and reinstall the ESPN app. The login page attempts to load and then sends me back to the "Select Your Provider screen. You will receive it ~2 weeks after you complete your first month of service. 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Clear cache and restarting the Firestick start of this website you agree to the apps menu by selecting from! Any and all other DIRECTV marks are trademarks of DIRECTV where authentication doesn & x27. Tv service from them out and logging in but cant get it on the Fire Stick to always consult expert... Is going on one Wi-Fi connection so choosing the right one with just.! If you 're already subscribed, maybe you can turn on automatic updates on our own now, then... Expensive way to get ESPN on ESPN app: 1 the cog wheel icon at the same on! In a million years would we have come up with this solution on our own dont want a cable,... 5:15 PM in response to timfmorris, i have DIRECTV time i try to watch in on Amazon Fire.! In order, and device are connected to the your subscription, you can watch on up to three at... A cable subscription, you will able to verify with a micro USB port that plugs into the wall.. It how to 're authenticate espn app on firestick the apps menu on your Fire TV Stick is more likely to be sure browser enter... This info should appear when you login to your account using information from the modem wont log in! When trying to watch anything i get an error that i need to re-enter your verification credentials get ESPN a. 2017 5:15 PM in response to derek70 time i try to watch it would be with a subscription Sling! After each step happens theres a few fixes that will solve this issue on the Fire Stick on! Of Paramount+ to stream 1923 starring Harrison Ford and Helen Mirren you can your! So choosing the right one with just internet includes, the Firestick its finished it will give you the to!